Guest User
April 3, 2024
This place could easily be closer to 4 stars, but it needs some work, especially if they're going to charge $115/night. My main issue is the cleanliness of the floors. They seem to sweep, but if you walk around barefooted or in socks, your feet will quickly turn brown as it's evident they have not mopped the floors in forever. They also don't have cribs as their website promised when I booked, so make sure you have your own bedding if you have small kid(s) (as I do). The room doors also don't have safety locks/latches, so my inquisitive 2 year old could easily get out of the room. We ended up having to put a table in front of the door to block it so she couldn't get out. Some of the furniture/bedding had some stains and either needs to be better cleaned or replaced. All of these are pretty easy fixes, so hopefully they'd consider making the improvements in the future. I had to laugh because there is a sign in the breakfast area asking patrons to not bring food back to the room for concerns over room cleanliness. Please practice what you preach. As for the staffing, they're friendly but lack some professional courtesies. We were awoken by one of the cleaning staff loudly talking on speaker phone. Again, with better training perhaps, this could be an easy fix. As for the positives, the breakfast was adequate for a quick overnight stay type place, the bed was comfortable, the room was spacious, the bath towels were soft, the shower itself was clean, the fridge had a decent enough sized freezer to put some ice packs and food, and overall I felt reasonably safe in the area. The first room they put us in had a broken fridge, but they were able to easily put us in another room, so I at least respect their ability to problem-solve. Overall, if you're looking for a place to crash for the night, this could be an OK option, but just know what you're getting for your money.