Top rated hotels in Farmington Hills

Holiday Inn & Suites Farmington Hills - Detroit NW
4.2/5106 Reviews
I should preface this with that I have had nothing but positive and excellent experience with the Holiday Inn brand. I have stayed in numerous properties and have had nothing but a great experience. This is why I picked this hotel instead of the Residence Inn and the Courtyard nearby. This is the WORST Holiday Inn I have stayed bar none; I felt like I was in a Hampton Inn or a Howard Johnson the entire time. My main issue was cleanliness, or lack thereof. This hotel seems to fail at even the most basic of maintenance. I found candy wrappers all over my room. All of the walls had numerous scratches and huge black marks on them. The bathroom had hair all over it- and the toilet had stains all over it. The shower enclosure looked as if it had not been cleaned in months- mold all over and hair covering every surface, including the ceiling. When I arrived, the hallway which my room was in was filled with trash and boxes, with no housekeeping in sight. My ONE highlight were the beds. As bad as this hotel was, the beds were spotless, and were extremely comfortable. That, and the fact that the very modern lobby was beautiful, are my only positives. But this hotel fails at literally everything else besides looking pretty on the surface. I will be seriously considering never entering another Holiday Inn after this, and my opinion of IHG hotels has changed drastically. Maybe my room was the one bad room, but judging by other reviews, I'm not so sure that's the case...

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