Guest User
September 13, 2023
The hotel is very bad. I would like to remind all travel friends responsibly not to be fooled! Be sure not to step on the trap! The hotel is located in the annex building of Savile Hotel. The price is not much cheaper, but the overall living experience is much different!
1. We booked a one-bedroom, one-living room suite at the time. The picture showed that every room had windows, but there were no windows when we arrived. The room booking information was misleading to consumers!
2. The front desk of the hotel is all summer temporary workers. They do not have uniform clothes and are very unprofessional.
3. The room facilities are very poor: there was urine next to the toilet in the bathroom when we first arrived (it was so disgusting that my family immediately flushed it and did not take pictures; the hair dryer, towels, table lamps, etc. in the room were all broken, as shown in the picture!
4. When I complained to the front desk of the hotel, the front desk said that only by giving a five-star review can I get a partial refund! In order for me not to complain and give a good review against my will, I would rather not give a refund!
Please keep your eyes open! Definitely don't choose this hotel!
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