Rowin Grand Hotel Reviews

Response from Property: Dear guest, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!

Response from Property: Dear Customer:First of all, we thank you for choosing Ctrip and staying at our hotel. We value your feedback and apologise for any inconvenience you may have experienced during your stay.Regarding the issue you mentioned about flying insects in the lift, the hotel management team has been contacted immediately and a comprehensive inspection and cleaning programme has been initiated to ensure that all public areas meet the highest standards of hygiene. In addition, we will also work with a professional pest control service to take the necessary precautions to avoid the recurrence of such problems.As for your complaint about mold in the room, we have assigned our housekeeping team to conduct a thorough inspection and cleaning of the room and have dealt with all areas that may have been affected. We are committed to carrying out regular inspections and maintenance of all guest rooms to ensure a clean and comfortable environment for our guests.We understand that these issues may have affected your stay and we would like to compensate you for this unpleasant experience. Please contact our Customer Relations department and we will offer you a special offer or service to show our sincerity.Thank you again for your feedbacks, which are vital to our continuous improvement of the quality of service. We look forward to the opportunity to serve you again and show you our commitment to excellent customer service.If you have any other questions or need further assistance, please do not hesitate to contact us.

Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!

Response from Property: Dear guest: Your feedback has been received. Thank you very much for your stay and feedback. We are always seeking innovation, learning and improving. We look forward to your next stay to witness our growth and progress. We wish you a happy holiday and all the best!

Response from Property: Dear guests: Thank you very much for choosing to stay at Rongxing Grand Hotel! Smile is the warm sunshine, sweat is the mirror of diligence, we want every guest to feel the warmth and comfort of home. Thank you again for your excellence and loveliness! Looking forward to meeting you again, I wish you a good mood every day!

Response from Property: Dear guests, Happy New Year! Warm years, fleeting years, during your trip to Fangchenggang, Rongxinggelang just wants to be the warmest harbor in your trip! Thank you very much for taking this precious time to write words of praise to us. We will continue to work hard to do better and look forward to meeting you again. I wish you good luck in the Year of the Dragon and smooth work! ——Manager Huang from the front office

Response from Property: It is the greatest happiness for Rongxing people to meet you at Rongxing Gelang during the Spring Festival of the Year of the Dragon. We have received your suggestions, and the relevant departments are making training and rectification! Thank you very much for your suggestion. It is also our regret that we failed to give you a satisfactory stay experience during this busy and festive holiday. We will start by picking up some suggestions, work hard to grow, and look forward to your stay again. I wish you all the best and all your wishes come true! ——Front Office Manager Huang

Response from Property: Dear guest, thank you for staying at Rongxing Grand Hotel. We are really sorry for giving you such a bad stay experience during the Spring Festival! Our senior leaders attach great importance to your valuable feedback and require relevant departments to immediately investigate and rectify. The hotel has many different room types with different prices. You can learn about the room type information on the booking page before placing an order! Everyone who comes to the store is a VIP. It is our responsibility and obligation to provide guests with a satisfactory and comfortable stay environment. It is our greatest wish for guests to stay comfortably, safely, happily and at ease. We will continue to work hard and sincerely look forward to your visit again! I wish you a long journey and a bright future! ——Front Office Manager Huang

Response from Property: Dear guest: Thank you very much for staying at Rongxing Grand Hotel. This is the Ocean Cultural Park, and the seaside runway is a little further away; there are also the Garden Expo Park, Egret Park, and the food street nearby! The seaside runway is the best place to watch the sunset and run in the morning. Thank you for your good comments and wish you a pleasant journey!

Response from Property: Dear guest, thank you for staying at Rongxing Gelang Hotel. Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Fangchenggang Rongxing Gelang Hotel will be the warmest and most unique one in your memory! Come back to Rongxing Gelang Hotel often, and I wish you a happy life! ——Front Office Manager Huang

Response from Property: Dear guests, thank you for your praise and support! Every blessing carries the sincere heart of Rongxing Gelang; every flower fragrance carries the sincere care of Rongxing Gelang; every greeting carries the sincere blessing of Rongxing Gelang: have an unforgettable yesterday, a happy today, and a beautiful tomorrow! Looking forward to your visit again! ——Front Office Manager Huang

Response from Property: Dear guest: Thank you very much for staying at Rongxing Grand Hotel! We are very happy to meet you. We will continue to work hard to provide better service and look forward to your visit again! Wish you all the best, happiness and health!