Premier Inn Falkirk North

We received a friendly welcome, and were directed to a nice, clean room. The bathroom was small and standard, but it's always nice to have the option of a bath. There was plenty of car parking space, and the food facilities close by were useful. It was also nice to be able to open the windows to get fresh air, which is sometimes not available at Premier Inns. The room was cold on entering, however, and it would have been appreciated if the radiator had been on ready for us - though the room heated up quickly. Also, the extra pillows were not "security sealed for protection" (the tag was open), though they were clearly clean. The room was a bit noisy, due to boy racers screaming out of the petrol station at all hours, though in retrospect, we would ask for a room on the other side of the corridor if we ever stayed here again - and one at the end of the corridor, instead of being first. Also, it was appalling the number of disrespectful people in cars and vans who parked in the disabled bays. I appreciate that the car park is not managed directly by the hotel. But the hotel (or Horizon) should have the authority to slap (hard to remove) stickers on these vehicles driven by entitled, selfish people... But all in all, we had a good stay. All the staff that we encountered were genuinely polite and friendly - credit to them all! And so, I would recommend this hotel, and be happy to return if we needed to be in the area.

Exactly what you would expect from a Premier Inn. Easy to find, reasonablely clean and comfortable, with an attached restaurant. The breakfast was very good, and it was very convenient to be able to eat in the restaurant in the evening. As has been mentioned in other reviews, the car park needs work, not to mention someone to pick up the litter. The petrol station was handy as we had driven up from West Yorkshire and were at the beginning of a 12 night driving tour, so being able to quickly fill up the car before moving on was very helpful. I've taken a star off due to the state of the car park.

Apart from the uneven and potholed car park,the hotel was first class. Receptionist polite,efficient and courteous,in fact,she was so friendly,we chatted to her for 5 mins or so,whilst she gave us the "lowdown"on the surrounding area and attractions! Found the rooms to be scrupulously clean,tidy,no minor faults to be noted! At reception,we booked for our evening meal next door at the Brewers Fayre and found that a covered walkway linked them together which we were grateful for due to the rainy weather! The hotel was easy to find off a roundabout,with a petrol station-cum-convenience store in front which was 24 hours! Would have no qualms about staying in this "Inn"even though there were closer ones to where we wanted to go!

Upon arrival was met by a friendly receptionist but she was in conversation with a young man who was eating a McDonald's whilst standing at the reception desk. I went to my room on the first floor the room was smelly, dirty carpets, ceiling tile missing exposing pipework and the cover from the xplair in the bathroom was lying in the washbasin, I opened the window to get some fresh air into the room and discovered that the net curtain at the window didn't cover all of the window. The window was covered in bird droppings and there was a large pile of droppings on the window sill. I reported the smell, missing tile and cover to the reception and she said she would correct it. The ceiling tile was replaced and the cover put back on and they sprayed the room with air freshener which I was surprised at I thought they would have moved me but no so I had to stay in the room with the window open all night which was noisy as car park right outside window.

A group of 49 of us stayed last weekend and we had a great experience. The hotel staff were friendly and helpful and the food was unbelievable with the staff able to feed our large group effortlessly. The hotel was located perfectly for our needs.

filed a complaint over a week ago - no response staff were lovely but the room was unbearably hot there was nothing they could do - we got fan and a bottle of ice cold water and i was bitten by ?bedbugs - hardly slept a wink - me or my 13 year old