Guest User
January 31, 2023
Rarely have I ever been treated this badly. After traveling on the road all day, my wife had a migraine and we stopped for the night. I was told the room was a "Double", which at ever other Hampton Inn I have ever been to means two beds, usually a standard. We got to the room, which was the size of a closet, and there was ONE double bed. I called the desk and said we've got the wrong room, and I was told, no, this was IT. there was no room for both of us to sleep (I am 6'6") so I slept in the chair all night. For $200!!! I, once again, voiced my displease at the desk in the morning, and just got a shoulder shrug and "sorry"... After we made it home, I wrote a long letter to management detailing what happened, and was not even given the respect of a response. I don't think they care - they got my money. I can overlook a lot, but disrespect is intolerable.