Guest User
March 11, 2023
Very bad experience. Prepaid booking through Ctrip cost more than 2,300 yuan for 2 days, without breakfast. The front desk still gave me the bill when I checked in, and asked whether to use my credit card to debit the account. After communication, there will be no charge. Only when I checked in did I know that there was only one window in the room that could not be opened facing the gym.
Before check-out, the service stuffed the printed bill through the crack of the door again, but I went to the front desk to explain to avoid double payment.
What's even more annoying is that the price of the bill is only more than 1,700 yuan, which is 600 yuan less than the prepaid booking with my Ctrip. Isn't Ctrip too unkind.
The Super 8 next to it is only more than 500 yuan a night including breakfast, which is too different.
At this price and this kind of service, should Ctrip refund my money?
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