PocahontasAlberta
September 21, 2023
The resort property is beautiful. We were very disappointed to learn that the horseback riding and stables were no longer an activity available on resort and wished this had been indicated somewhere prior to our booking. The cabin was very clean however it was overrun with flies at check-in. It took our entire stay to kill them all which was somewhat disgusting. We also had to go into town to buy our own fly swatter. Our family time was significantly impacted on three separate occasions by the unsupervised young people/ adolescents on the property. I can only guess that guests are coming to the resort then spending the day golfing or otherwise occupied while their spoiled kids run around doing their own thing without adults. Behavior we experienced by one group of pre-teens/teens included swearing, screaming (including racial slurs) for several hours over two days down at the lake. While at the pickle ball courts one evening, we were essentially circled by an unsupervised adolescent female, dressed provocatively, for approximately two hours. We were not the only people who noticed this, it was uncomfortable for everyone. For literally two hours, this person walked around this small area, alone, making strong eye contact. The resort is too small for a family vacation when you're trying to avoid certain areas due to unsupervised young people behaving badly. I would encourage anyone visiting the resort to ask ahead about their policies around guest conduct. Be cautious when asking questions however, management overwhelms easily.