Great Western Inn & Suites

I booked a room with 2 beds then while I was traveling from 4 states away I get a message saying that they don’t have what I booked prior… I was still able to get a room but 3 adults had to sleep in it and we needed the room because we didn’t have time to find another place and only needed to get a couple of hours of sleep before we flew out… during the middle of the night all of a sudden we heard water dripping and we were all laying in bed… I went into the bathroom and opened up the shower curtain and there was water dripping no from the ceiling… this lasted all night long.

People kept either coming in the door or approaching us outside or knocking on the door.

The managers and workers had horrible and rude manners. Never will stay here again and don't recommend it to anyone. The room was filthy and it was an awful experience.

Never again, even for the good price around a gameday: Dirty towels and bedsheets, broken door, no table lamps or socket beside the bed, flickering lights, poorly soundproofed, smoky although non-smoking room (ashtray on the table..???)

I reserved 2 rooms for 2 days. When I got there to check in, the office was locked and no one would answer the door. Had to call the number listed only to find out the clerk was in a room just off the office. He unlocked the door but didn’t open it for me. I was under the impression that I was using my one key money for the rooms so I didn’t notice that my bill was smaller. It turns out he only charged me for one night. He forgot to program the room keys and just as I was walking back to the office he came to get the keys, he turned around and shut the door in my face. He programmed the keys and we went to the rooms. They were advertised as non-smoking but there were ashtrays in the room and they both REEKED. My husband found a large bug in the bathroom. The next day when we returned we couldn’t get in to the room and that’s when we discovered he only charged for 1 night. I couldn’t get into the office because once again it was locked. We will NEVER stay here again. There is never a decent reason to be so rude.

Rooms smelled like cigarettes, sheets and towels dirty they could had used some bleach to get the stains out. I suggest you bring your own towels! Bicycles and parts all in the parking spots. Lot of drug traffic around room 122. If you trying to save mo why and don’t care go for it. The lady during the day was a real sweetheart and helpful.

Great front desk woman name Nona. Very nice and very helpful

Not a single thing was clean, there were cigarette burns on the duvet, they didnt have a proper bottom sheet, it was just a top sheet tucked in. The pillows and mattresses didnt have protectors. There was splashes of who knows what all over the bathroom.

The woman on the property was very nice. But was not happy with there property