Mark_Da_Gi
June 9, 2024
Hotel: Excellent Restaurant: Good The hotel was a wonderful surprise for such a small town- amazing staff, sauna/pool facilities, rooms, and staff. I stayed in an updated room, but saw others which were more traditional but also charming. Overall, the building is beautiful and the proximity to the old town in Ettlingen is wonderful. The Restaurant has a Michelin star, but after dining there, I was a bit surprised. The food was mixed, some items amazing, others leaving something to be desired. My biggest issue with our meal was the male waiter we had being extremely rude to a foreign colleague of mine for asking for a non-alcoholic beverage and asking about specific menu items to stay within his dietary restrictions. He openly mocked him for both, and scolded him for looking at the menu while he was speaking. Overall, it soured the rest of the meal, but the food review is still accurate. I understand we all were speaking English (almost all of us natively spoke a different language), but the flat out ridicule was completely uncalled for.