Smartflats Design - Place Jourdan
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Etterbeek

Smartflats Design - Place Jourdan

Etterbeek, Brussels-Capital Region 1040, Belgium
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With a stay at Smartflats Design - Place Jourdan in Brussels (Upper Town), you'll be a 3-minute drive from European Union Parliament Building and 8 minutes from La Grand Place. This guesthouse is 1.8 mi (2.9 km) from Avenue Louise and 1.8 mi (3 km) from Royal Palace of Brussels.Show More
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hotel overview picture
2.5/5Cleanliness: 2.5
All 10 Reviews
Amenities
Wi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Schuman
(880m)
Metro: Merode
(1.1 km)
Airport: Brussels National Airport
(12.1 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

City Room
6

City Room

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
City View
In-room Wi-Fi
Room Details
Check Availability
Duplex
6

Duplex

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
City View
In-room Wi-Fi
Room Details
Check Availability
Classic Room
6

Classic Room

1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
City View
In-room Wi-Fi
Room Details
Check Availability
City Apartment
10

City Apartment

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
City View
In-room Wi-Fi
Room Details
Check Availability

Guest Reviews(10)

2.5/5
Verified Reviews
  • Cleanliness2.5
  • Amenities2.5
  • Location2.5
  • Service2.5

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. €1.12). Trip Coins can be used to save instantly on room rates.

V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
April 28, 2023
Would avoid staying at this place. There was no hot water. The living area had terrible seats (2 very uncomfortable wooden seats). There was no doors in the place - not even on the bathroom! Contact was impossible with those in charge.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
April 20, 2023
not a good experience. I have never received the email with the access codes. I had to call multiple times the helpdesk to be able to get in the flat. when I finally got in, it was even worse, as I discovered that the bed had not been cleaned, and it was still like the previous guest left it. Even after informing the helpdesk and sending pictures, no solutions were proposed nor anyone even apologized for the situation.
M‍a‍t‍t
April 20, 2023
Don’t book these. Staff didn’t send access details, nobody responded to emails or phone. Had to contact ********** and got codes minutes before I got on my flight. Pictures are not necessarily the apartment you get. Facilities listed weren’t there. Flat was falling apart. Pictures taken off walls and just thrown in cupboards. No TV, no bath. Overall really poor experience
F‍e‍r‍n‍a‍n‍d‍e
March 11, 2023
It was a a pain in the next to get the information to get into the apartment but the apartment itself was nice. Everyone was always friendly—it just didn’t all work easily.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 21, 2023
The worst resting experience ever ! Bad communication even before arrival , took money without telling and never get refunded , the appartement had a zillion problems ( sockets falling out, no light in the bathroom, zero mugs, dangerous staircase). My calls were picked up by some call center , lying to my face all the time, never fixed the problems. Stay away from this place !
M‍i‍c‍h‍a‍i‍l
May 27, 2022
Unfortunately, it was not possible to stay at Smartflats - place jourdan, even though this was the place that I booked via **********, so my review will be based in the whole experience with smartflats. I booked this place for 10 nights but the day that I arrived in Brussels, when I contacted Smartflats I was informed then and only then that I could not use check-in in this apartment due to 'technical difficulties' and that they had moved my reservation to a total different location (Madou), which was a smaller apartment and having a view from half of the windows to the wall from another building. Smartflats had the audacity to call this an 'upgrade' moving me from Place Jourdan to Madou and to a smaller apartment with the same price and even tried to hide the fact that it was in a bad neighbourhoud of Brussels (st. josse) by sending me a wrong address stating that it was in Brussels-1000 instead of St. josse 1210. When I confronted the person who send me the information and asked to speak to a manager the communication abruptly was interrupted and I had to go through ********** to complaint. With the intervention of ********** smartflats had promised a 20% refund but they have not honored their promise so far. Furthermore, before my arrival and even though, the terms of the reservation stipulated that smartflats would charge me 150 euros as a guarantee and the rest of the amount upon my check-in, two unauthorized transactions occurred on my credit with the full amount!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 16, 2022
I've booked this property via *********** with the address on Rue du Cornet 42, instead they gave me Jourdan 50 (a different address) much further from the point of interest that I had in mind when I chose the one that I have payed for on Rue du Cornet. Very unprofessional, expensive and unpolite. They've sent me from one person to another for 2 days while calling, mailing and sending messages on wapp. with no result. Eventually I've contacted customer support on booking and they've told me they can't accommodate me on that address that I have booked. I've contacted again the property and they gave me no reply. In the end at 21 in the night I've received a mail from booking telling me that the property has cancelled this forcing me to seek for a different place to stay last minute. At least they sent me the money back! This guys are trash!
A‍n‍t‍h‍o‍n‍y
May 3, 2022
Do NOT book this property. There is no hot water and the reception does not reply by email and their phone staff are unhelpful. I stayed here for a week and tried to get transferred to somewhere with hot water and they did not. My entire building didn't so everyone else in the building also didn't have hot water, but there's no mention. They said they would fix it but they didn't, so it seems like it's a known issue. DO NOT BOOK
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 25, 2023
L’équipement décrit sur le site est incomplet : pas de toaster ni de bouilloire ! Impossible à joindre au téléphone et ne répondent pas au mails. Rideau occultant décroché et poignée sur rue cassée . Immeuble vétuste et sale. Pas d’intimité dans la chambre qui est ouverte sur le salon. Ballon d’eau chaude dans la chambre qui fait beaucoup de bruit.
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Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Self check-in: Contact the property for the access code

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
€17.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 4
With a stay at Smartflats Design - Place Jourdan in Brussels (Upper Town), you'll be a 3-minute drive from European Union Parliament Building and 8 minutes from La Grand Place. This guesthouse is 1.8 mi (2.9 km) from Avenue Louise and 1.8 mi (3 km) from Royal Palace of Brussels.

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Make yourself at home in one of the 4 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include separate sitting areas and irons/ironing boards, and housekeeping is provided weekly.

Services & Amenities

Internet
Languages Spoken

Frequently Asked Questions

How much does it cost to stay at Smartflats Design - Place Jourdan?

Prices at Smartflats Design - Place Jourdan are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Smartflats Design - Place Jourdan?

The closest airport is Brussels National Airport. It is 12.1 km from the hotel and approximately a 13minutes journey by taxi.

What are the check-in and check-out times at Smartflats Design - Place Jourdan?

The check-in time is after 16:00 and the check-out time is before 11:00.

Does Smartflats Design - Place Jourdan provide airport transfer services?

No, the Smartflats Design - Place Jourdan doesn't provide airport transfer services.

What amenities and services does Smartflats Design - Place Jourdan have?

Smartflats Design - Place Jourdan has the following amenities and services: Parking not available, Languages Spoken at Front Desk, Wi-Fi in Public Areas.

Does Smartflats Design - Place Jourdan have a swimming pool?

No, Smartflats Design - Place Jourdan doesn't have a pool.

Does Smartflats Design - Place Jourdan have fitness amenities?

No, Smartflats Design - Place Jourdan doesn't have fitness amenities.

Does Smartflats Design - Place Jourdan provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Smartflats Design - Place Jourdan have non-smoking rooms?

Yes, Smartflats Design - Place Jourdan has non-smoking rooms. Please view the hotel listing for details.

Does Smartflats Design - Place Jourdan provide breakfast?

Yes, Smartflats Design - Place Jourdan provides breakfast.

About This Property

Nearest AirportBrussels National Airport
Distance to Airport14.22KM
Nearest Train StationSchuman Station
Distance to Train Station0.83KM
Nearest Metro StationSchuman
Distance to Metro Station0.88KM
Hotel Star Rating3