Panorama by Mercure Krasnaya Polyana Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Estosadok

Panorama by Mercure Krasnaya Polyana Hotel

No.1 of 4-star Select Hotels in Krasnodar
Ulitsa Fevralskaya, 1, Esto-Sadok, Estosadok, Krasnodar 354000, Russia
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A family-run hotel on the upper level of the ski resort, 300 m from the Krasnaya Polyana 960 cable car. An important component of the services is to focus on the needs of guests vacationing with children. The ruins of the Achipse Fortress are 10 km from the hotel, the Husky Center is 300 m away, and the Polikara Waterfall is 700 m away. Sochi Airport is 50 km away, and Rosa Khutor Railway Station is 5 km away. Rooms of various categories are available for booking: Standard, Superior Standard, Luxury Privilege, Superior Luxury Privilege. The rooms are equipped with ergonomic furniture, air conditioning, TV with cable channels, telephone, kettle, iron, safe, slippers, bathrobes, private bathroom with shower or bathtub and toiletries. The rooms of the Privilege Suite and above have a Yandex Station with "Alice" and a coffee machine. The hotel has an Italian restaurant Roma, which serves buffet breakfasts, and lunches and dinners are served a la carte, including children's. Guests can enjoy a cup of coffee and a snack in the lobby bar. 24-hour room service is also available. The hotel has a Panorama Wellness & SPA complex, which includes a fitness center, an indoor heated pool with a children's swimming area, a thermal area with a sauna, steam and salt room. For the youngest guests, there is a children's club with professional animators. The hotel also provides its own ski and snowboard rental, a service of instructors and guides for active recreation in the mountains and a room for storing ski equipment. Guests can park their car in the public three-level parking lot. WI-FI is available throughout the hotel.Show More
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hotel overview picture
Highlights
Ideal location
Varied breakfast
Free parking
Lots to do
Pets welcome
Amenities
Skiing
ParkingFree
24-Hour Front Desk
Bicycle Rentals
Business Center
Children's PlaygroundFree
Kids' Club
Babysitting Services
All Amenities
Property Description
A family-run hotel on the upper level of the ski resort, 300 m from the Krasnaya Polyana 960 cable car. An important component of the services is to focus on the needs of guests vacationing with children. The ruins of the Achipse Fortress are 10 km from the hotel, the Husky Center is 300 m away, and the Polikara Waterfall is 700 m away. Sochi Airport is 50 km away, and Rosa Khutor Railway Station is 5 km away. Rooms of various categories are available for booking: Standard, Superior Standard, Luxury Privilege, Superior Luxury Privilege. The rooms are equipped with ergonomic furniture, air conditioning, TV with cable channels, telephone, kettle, iron, safe, slippers, bathrobes, private bathroom with shower or bathtub and toiletries. The rooms of the Privilege Suite and above have a Yandex Station with "Alice" and a coffee machine. The hotel has an Italian restaurant Roma, which serves buffet breakfasts, and lunches and dinners are served a la carte, including children's. Guests can enjoy a cup of coffee and a snack in the lobby bar. 24-hour room service is also available. The hotel has a Panorama Wellness & SPA complex, which includes a fitness center, an indoor heated pool with a children's swimming area, a thermal area with a sauna, steam and salt room. For the youngest guests, there is a children's club with professional animators. The hotel also provides its own ski and snowboard rental, a service of instructors and guides for active recreation in the mountains and a room for storing ski equipment. Guests can park their car in the public three-level parking lot. WI-FI is available throughout the hotel.
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4.6/5
Great
Cleanliness4.6
Amenities4.6
Location4.6
Service4.6
All 46 Reviews
Surroundings
Airport: Sochi International Airport
(48.8 km)
Train: Adler train station
(58.6 km)
Train: Khosta Railway Station
(73.6 km)
Landmarks: Gornyye Bani "4 Stikhii"
(150m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Privilege Superior Suite Double Room

Privilege Superior Suite Double Room

1 Double bed
Has window
Free Wi-Fi
Hot water (24 hours)
Toothpaste
Bathrobes
Multi-standard power outlet
Room Details
Check Availability
Standard Room With 2 Twin Beds
4

Standard Room With 2 Twin Beds

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Connecting rooms
Desk
Room Details
Check Availability
Standard Room With Double Bed
2

Standard Room With Double Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Multi-standard power outlet
Wi-Fi in room
Room Details
Check Availability
Privilege Superior Suite Twin Room
3

Privilege Superior Suite Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Multi-standard power outlet
Wi-Fi in room
Room Details
Check Availability
Standard Superior Double Or Twin Room With 2 Twin Beds

Standard Superior Double Or Twin Room With 2 Twin Beds

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Bathrobes
Multi-standard power outlet
Room Details
Check Availability
Standard Superior Double Or Twin Room With 1 Double Bed

Standard Superior Double Or Twin Room With 1 Double Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Bathrobes
Multi-standard power outlet
Room Details
Check Availability
Privilege Suite Double Room
1

Privilege Suite Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Hot water (24 hours)
Toothpaste
Multi-standard power outlet
Wi-Fi in room
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.6/5
Great
46 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
Average for similar properties in Estosadok
Most Mentioned
AI Summary
Guests praise the attentive service, clean rooms, and excellent amenities including a well-maintained pool and sauna. The diverse and delicious breakfast is also highlighted. Convenient location with stunning mountain views.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 25, 2025
Отель супер, находится прям возле канатной дороги, плюс есть трансфер каждые 30 минут. Парковка бесплатная. Номера чистый, большие, уборка каждый день и смена полотенец и принадлежностей. Завтраки 10 из 10. В отеле есть спа зона с банями и бассейном, массажные кресла, детские комнаты и развлечения. Нам все очень понравилось, вернемся еще!!!
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M‍a‍r‍i‍i‍a
December 9, 2024
Поездки в этот отель уже стали традицией, отличный сервис, всегда идут навстречу, невероятные завтраки
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А‍л‍е‍н‍а
November 17, 2024
Один из лучших и любимых отелей!!!!! Спа всегда работает, бассейн шикарный!!!! Завтрак разнообразный!!!! Обслуживание хорошее, всегда решат любой вопрос и проблему)
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 4, 2024
Впринципе все было хорошо , в особенности понравились завтраки , чистота в бассейне на троечку . Заехали в день рождение, обычно в качестве комплимента не большой презентации в виде угощения , в этот раз нечего не было . Удивлена !
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 10, 2024
При входе в отель Вас встречают сотрудники рецепшн, тут то всё и начинается. Тот уровень сервиса и внимательности к гостям сразу говорит о том, что вас ждёт . С первых минут пребывания чувствуешь себя особенным гостем, все пожелания стараются исполнить. Очень приятно удивил такой компетентный персонал в отеле уровня 4 звёзды, будь то сотрудники ресторана, спа зоны или клиновой службы. В номере с красивым видом на горы, идеально белым постельным бельём, удобными матрасом, подушками и пуховым одеялом вы сможете шикарно выспаться. Звукоизоляция хорошая. Соседей не было слышно на протяжении всего отдыха. В отеле есть возможность аренды зонта. Завтраки разнообразные и вкусные. Вечером, после закрытия канатной дороги работает трансфер до отеля. Конечно в отеле есть погрешности требующие ремонта, но всё это меркнет на фоне всех плюсов, что я увидела. Для меня этот отдых был восторгом. Благодарю администрацию отеля и особенно его персонал. В следующую поездку без сомнения остановлюсь здесь вновь.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 2, 2023
We had a very nice stay. Good service, nice breakfast, very clean. Staff extremely friendly. We highly recommend this hotel well located!.Ask a room with view on the mountain .We did not use the spa but it he swimming pool is of decent size. Also nearly no cars around a very peaceful place
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Good hotel, excellent service, no complaints. The only thing not entirely clear is the participation of the hotel in the Accor loyalty program. After staying at Panorama, there are no changes in the member's balance in the "reward points" and "status points" sections. Perhaps this is due to the sanctions, I do not know. There was the same question about the Moscow Mercure at the beginning of August. But it seems to me that the client should be warned about this before booking. But in general everything is fine, thank you.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
The hotel is located at 960m at 10min from the cable car n There is a ski rental inside the hotel. Check in was smooth and our room was already ready 3 hours before official check in time. The room was spacious and comfortable. We booked room with mountain view which did not disappoint, very nice to wake up with blue sky and white mountains. We did take away at restaurant Roma which was tasty. European vaccination certificate (Pfizer) was accepted for check-in, as well at all restaurants in Krasnaya Polyana Room for improvement: you are required to take and wear a mask when entering breakfast (the hotel staff says to you to take a mask and wear it when entering breakfast). Reality is that all (Russian) guests immediately take it off or put it under the chin. The hotel staff is doing nothing… it’s kind of nonsense rule, all gusts have to take a mask when entering but that’s it… Secondly, there is a sauna and steambath which were very busy but especially crowded with loud children. Not a relaxing atmosphere but the hotel mentioned us that they are a family hotel… just that you know Overall highly recommended and I would come here again!

Services & Amenities

Children's Playground
Kids' Club
More Amenities
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:RUB 950.00 (approx. CAD 15.86) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: RUB 2,000.00 (approx. CAD 33.38) per pet per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2014
  • Renovated: 2021
  • Number of Rooms: 302
A family-run hotel on the upper level of the ski resort, 300 m from the Krasnaya Polyana 960 cable car. An important component of the services is to focus on the needs of guests vacationing with children. The ruins of the Achipse Fortress are 10 km from the hotel, the Husky Center is 300 m away, and the Polikara Waterfall is 700 m away. Sochi Airport is 50 km away, and Rosa Khutor Railway Station is 5 km away. Rooms of various categories are available for booking: Standard, Superior Standard, Luxury Privilege, Superior Luxury Privilege. The rooms are equipped with ergonomic furniture, air conditioning, TV with cable channels, telephone, kettle, iron, safe, slippers, bathrobes, private bathroom with shower or bathtub and toiletries. The rooms of the Privilege Suite and above have a Yandex Station with "Alice" and a coffee machine. The hotel has an Italian restaurant Roma, which serves buffet breakfasts, and lunches and dinners are served a la carte, including children's. Guests can enjoy a cup of coffee and a snack in the lobby bar. 24-hour room service is also available. The hotel has a Panorama Wellness & SPA complex, which includes a fitness center, an indoor heated pool with a children's swimming area, a thermal area with a sauna, steam and salt room. For the youngest guests, there is a children's club with professional animators. The hotel also provides its own ski and snowboard rental, a service of instructors and guides for active recreation in the mountains and a room for storing ski equipment. Guests can park their car in the public three-level parking lot. WI-FI is available throughout the hotel.

Frequently Asked Questions

What are the check-in and check-out times at Panorama by Mercure Krasnaya Polyana Hotel?

The check-in time at Panorama by Mercure Krasnaya Polyana Hotel is 15:00 and the check-out time is 12:00.

Are pets allowed at Panorama by Mercure Krasnaya Polyana Hotel?

Yes, Panorama by Mercure Krasnaya Polyana Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Panorama by Mercure Krasnaya Polyana Hotel?

Prices at Panorama by Mercure Krasnaya Polyana Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Panorama by Mercure Krasnaya Polyana Hotel?

Sochi International Airport is the closest airport to Panorama by Mercure Krasnaya Polyana Hotel, and it is about 48 mins from hotel by car (48.8 km).

What is the cancellation policy for Panorama by Mercure Krasnaya Polyana Hotel?

The cancellation policy for Panorama by Mercure Krasnaya Polyana Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportSochi International Airport
Distance to Airport48.83KM
Nearest Train StationAdler train station
Distance to Train Station58.57KM
Average Price FromCAD212
Hotel Star Rating4