Atlant Sky Hotel

The Atlant Sky Hotel itself is nice. Nice rooms, beautiful, clean, comfortable, swimming pool included for free, kettle in the room, hairdryer, slippers, beautiful Christmas tree, bus stop nearby, Patisson dining room around the corner. We lived in a different building, so in winter you need to dress a little for the pool. Swedish line - in my opinion, you can’t get there from inside the hotel either, the entrance is through the street. However, 3 stars means that the hotel must match them in terms of service. However, here are the points that I noticed: 1. Breakfast is not bad, there is hot and cold, but on one of the days this hot food (sausages, omelet) was cold. 2. Upon arrival, we were placed in an uncleaned room. For the kind of money the hotel charges, this is still unacceptable :) 3. The girls at the reception do not correspond to the competencies of 3 stars. I understand that they have only been working for 2 months, but they are too unprofessional (the girls don’t even know how to use office equipment, they take photos of their passport details on their phones). They are of no use if a problem arises. 4. Our room was not cleaned for 2 days. (31.12 and 02.01) - Why there is a “senior maid” walking around with a leaf remains a mystery. So, on one of the uncleaned days, the maid came in, hung a dirty foot towel on the shower stall carelessly, returned the “please remove” sign to the hook and that’s it. She didn't even take out the trash. However, upon check-out the head maid "takes over" the room. ))))))) 5. NYE banquet: at first we wanted to be at the NYE banquet, but we were redirected from one person to another, by the 5th person we got tired of it and decided to celebrate NYE in another place. It should have been like this: you call/approach the reception, there is a list, there are places - reservation + deposit. It is done. No room - ok. If anything changes we will call you back. You are on the “waiting list” 6. There is a kettle, but a couple of tea and coffee bags are not. 7. We were not assigned to the best room on the 1st floor with a window into the wall, despite the fact that the hotel was not full at the time of check-in. But that's okay. 8. An unkempt and unkempt girl asking for her room number at breakfast. Guys, well, not 3 stars))) 9. The cherry on the cake - a huge cockroach accompanied us in the bathroom on the floor on the last day :) The senior administrator turned out to be resourceful, according to her version, it was an ordinary street beetle that flew in in the winter, when the insects no, into a closed bathroom through a window that isn’t there. In general, you can take a person out of the village, but you cannot take the village out of the person. Something like this. I wrote a review directly to the hotel itself. Of course, no one will publish this on the site))))))))))))))))))))))))))