Ramada by Wyndham Estevan

I booked for a 2 night stay. Was disappointed with my stay at this hotel. Firstly, I was booked in a mobility assisted room by mistake and tried to get moved to a regular room in case some guest would require this room. The Hostess at the desk at check in seemed really confused on how to do this, so I told her that if a guest were to require this room, I would gladly move. Additionally, I heard another guest ask the same Hostess for recommendations of where to eat and she said she would not recommend anywhere in Estevan to eat. I am sure these tired travellers did not appreciate that answer. Train your staff folks!! Secondly, after returning to my room after a 15 hour work day for my second night, my key card would not work. I had to get the Hostess to reprogram it. Then, upon entering my room, I found it exactly how I left it in the early morning. The bed was not made, the coffee was not replenished and no new towels were there for morning. I was too tired to make a fuss and just tried to get some sleep. When I went to check out on the 3rd morning, I noticed a sign that stated that housekeeping only cleans the rooms every 3 days. Huh?? When did this become the norm? If I knew that housekeeping was sporadic before I booked a stay, I would have gone to another property. Hire some staff folks or let people know this BEFORE they book with you. Won’t go here again.

A great experience. Very friendly staff & clean rooms. A definite stop for me the next time I'm in Estevan.

I like the access handicap room on the first floor very desirable for people that have mobility issues and also the front entrance was welcoming