Encantada Ocean Cottages

Guests praise the comfortable beds, strong AC, and cozy atmosphere. They appreciate the delicious breakfast, friendly staff, and clean facilities. The hotel offers an attractive pool area and a pristine beach setting.

After seeing all the reviews & beautiful website I had high hopes for our stay at Encantada. This was our final stop in Costa Rica and sixth hotel and sadly was the worst. I think it has the potential of being an amazing gem however it fell short in many aspects. And I think there is a disconnect between what was presented online and what it is like in real life. Firstly, although the location is amazing ad peaceful our experience was not as on the first night the neighbours dogs barked & howled the entire night so no sleep! We were in Room 6 which apparently is the worst for this. The hotel know about the issue but don't seem to be able to do much. The second night they started barking but then we had heavy rain so luckily they stopped and the third night there was no barking thankfully however there were very noisy guests in the pool till late - the pool is open 24 hours. So unfortunately our experience was not peaceful. The breakfast was ok but definitely let down by the coffee, which i found undrinkable - again disappointing for Costa Rica. And the juice is also watered down & not very tasty. My mother requested a hairdyer and was given one that was very dirty & had packing tape over the electrical wires - needless to say we didn't risk using it! Positives: - gorgeous location - lovely soft sheets - great activities can be arranged through the hotel Negatives: - needs some TLC - noisy & bothersome dogs - possibly noisy if other guests aren't mindful as the rooms & pool are very close This could be an amazing property but I think it is in need of attention.

Our stay last week at Encantada was truly an enchanted and magical experience. Our family of four had an amazing time. The staff are so kind and helpful and the grounds are beautiful and the cabinas (cottages) are lovely. Beds super comfy. Kids liked the spiral staircase to the loft and we all enjoyed the AC and included breakfast with lots of fresh fruit and juice. If you are looking for a quiet and peaceful retreat, this is the place. We looked for a long time but are so glad to have found something off the beaten trail (not in a high rise / busy resort) that was still helpful in booking tours/guides/rental car/airport shuttle. They really answered all our many questions and gave us great suggestions as this was our first time to Costa Rica. Being steps from the ocean and their open air restaurant (with friendly cat visits) and all the cottages surrounding a lovely pool was so great. And again... the staff were soooo awesome - top notch! ⭐⭐⭐⭐⭐