Hotels in Altenessen-Süd, Essen

The hotel is located on a main road. That was incredibly noisy at night. In the rooms the windows with a muffin protection were very narrow. In the bathroom you didn't better open the small window because of the many muffins. During our stay it was very warm and sleeping at almost 30 degrees Celsius at night is probably only possible if you are exhausted at some time. The room worked quite clean at first sight. But when I saw the dust and other pollution on the aspirations of the bathroom heating and the refined attachment of the shower wall that should be switched quickly, I was disappointed. Unfortunately, I always experience on my trips that the calcium residues in the sanitary area are not removed, especially at the shower heads, whose openings are then locked sometime. Today there are good cleaning agents to maintain all this. The staff were very friendly and in some cases very careful. The breakfast, including the coffee from the machine, was good. It was something for everyone. But for that, EUR 9 I think absolutely overflowed.

Das Personal war freundlich, das Frühstück war gut und reichlich, der Parkplatz war kostenfrei, das war aber auch schon alles Positive Bei der Anreise ging es los: Erst im 5. Versuch gab es eine richtige Rechnung. Ob es an defekter Technik lag, oder das Problem vor dem PC saß weiß ich nicht. Nach dem Check-in wurde dann mitgeteilt, das der Aufzug seit einigen Tagen defekt ist, na gut 2. Etage geht. Die Zimmertür stand weit auf, das Schloss war so lose, dass man es gar nicht richtig schließen konnte. Na als Techniker kann man das selbst reparieren. Heizung an, es wurde nicht warm, halbe Stunde später, immer noch keine Heizung. Also Umzug in die 3. Etage. Heizung ging dann, fiel aber ständig aus, so dass es am Tage im Zimmer saukalt war! Schlimm für ein Hotel und seine Gäste. Schlimmer war aber das Zimmer! Spinnen an den Wänden, der Fußboden total verdreckt und mit schlimmen Flecken, gleiches am Bett, die Duschhalterung abgerissen, da bekommt der Begriff Duschabhängung doch gleich eine neue Bedeutung!! Duschschlauch abgeknickt, so das kaum Wasser durchkam. Die Wände schmutzig und befleckt, ekelhaft, Auf dem Bett abgeschnittene Haare, wie kann man das so vermieten!!! Am Sonnabend kam der Roomservice, nein, nicht etawa sauber machen, die einmal genutzten Handtücher wurden getauscht, die leere Tüte im Papierkorb gegen eine andere leere Tüte gewechselt, fertig! Als es am Sonntag früh klopfte und ich sagte, jetzt bitte nicht, war das das Zeichen gar nicht mehr zu kommen. Am Montag die längst zusammengelegte Bettdecke quer auf das Bett gelegt, Mülleimertüten gewechselt, eine halbvolle Rolle Toilettenpapier gegen eine volle getauscht, Fertig! So ein Zimmer ist eine Zumutung und darf einfach nicht vermietet werden. Das war für mich definitif der erste und auch der letzte Aufenthalt in diesem Hotel gewesen!

The hotel location, facilities and breakfast are very good, very close to the important attractions in the city. Very good for a short stay. The central railway station and lidl supermarket are close at hand, and it is super convenient to go to other attractions outside the city. The front desk clerks were friendly.

Wow. What a trip that was to the Essen Spiel convention. And what an excellent hotel we have had the luck of booking a room into. Everything was top notch. We were given a room on the second floor, right across the elevator, in room 226. That was indeed super convenient, since for soundproofing, the windows were always shut, and I'm a smoker, so it made my outside trip to the smoking area easy. Everything in the room was where it should be. Plenty of sockets to plug our electronics in, a desk to put our convention stuff on and make our plans for the following day. Water pressure was spot on in the shower, all-in-one soap was naturally provided in a dispenser and filled daily. Room cleaning was done super meticulously in the morning and the cleaning people were nice and attentive when we happened to stumble upon them. All the staff we ran across were super nice and kind, even though we were always bugging them with annoying and trivial matters. The evening shift at the bar and reception really tried their best to satisfy our bothering demands. Hats off to them for putting up with us. I feel that we may have indeed tested their patience's limits. Despite all our best - or worst - but unintended in honesty - efforts to piss them off, they didn't even lose their smile. Great job, everyone! The cherry on top was the hotel's decision to open up a big room full of tables and chairs for the Spiel attendees to pass the night once the exhibition day was over. Really thoughtful and it's one of those small details that win people over. I'm looking forward to returning to the convention next year, and I'm sure I will be booking a room in this hotel alongside my plane and convention tickets. Keep it up, GHOTEL!

Ich bin eine gebürtige Essenerin und kenne deshalb das Hotel schon ewig. Die Lage ist zentral, gegenüber vom Hauptbahnhof und mitten in der Stadt. Die Zimmer sind je nach Kategorie geräumig. Ich finde es toll, das man die Fenster öffnen kann. Auch die Betten sind bequem. Frühstück gegen Aufpreis, dort gibt es allerdings Verbesserungspotential. Trotzdem 100% Empfehlung

It's good news, bad news. The Bed is very comfortable, and we slept well. The breakfast was good as well. Crisp croissants, great coffee and half a dozen loose teas is enough for us. The housekeeping is appalling. We were there a week, and the room was processed correctly on one of those days. The rest of the time there were items missing, or used glasses or cups not replaced. You can't phone reception because there is no house phone. There are no tissues in the bathroom so bring a pack. No pen or paper either. Let's hope the housekeeping issue is resolved before you visit. It's not a deal-breaker as the bed and the breakfast are both done well, and the location is superb.

The hotel is 20 minutes walk from Essen Central Railway Station, not far from the pedestrian street, walking is within walking distance, parking is also very convenient downstairs in the hotel itself. The parking fee is 17.5 Euro/night, which is a bit more expensive. The parking fee has to be paid in advance and not accepted. It is estimated that inflation in Europe has been quite severe in the past two years. I feel that prices are soaring, and prices for meals and accommodation are rising.

Personal, Frühstück und das Zimmer war Top. Sehr zentral gelegen, gute Verbindungen sogar bis nach Düsseldorf. Trotz der zentrale Lage gibt es ruhige Zimmer zum innen Hof. Schnelles und unkompliziertes Check-in und Check-out. Wenn man auf die Reinigung des Zimmers verzichtet, bekommt man ein kostenloses Getränk. Super!

I can only say: a very bad experience. The fact that the hotel has come into the years and sprays the spirit of a 1980 house is already bad. The fact that it is noisy and the air conditioning probably does not work from the 1970s is probably only consistent. However, it is very regrettable that the staff behavior is when checking and checkout. It may be that the ladies are not paid decently, but then a different job would be better than to ”experience” their own frustration to customers. It was also clearly noted that it could not be a trained force, because as guests they had to explain almost everything. I will not at all return good money to such a hotel and such staff again. The only positive thing to remember was the relatively central location. But that was unfortunately then it was also...

Central location for access to the centre of Essen. Parking opposite and various shops and restaurants in walking distance. Comfortable and modern like all NH. Room a bit warm and didn’t seem possible to adjust.