Guest User
January 31, 2023
The rooms are nice, it's sort of clean, but not fully clean, you could see some stains on the wall and also the checkout is 11h30 not a 12h as stated by the hostal, so please accurately change it to 11h30 on booking as well on your website otherwise you're deceiving the customer. The service was OK but far from perfect unless we're talking about the moment you pay and of course thats what matter for them and they will be very cordial. As the last point, please educate your employers, when you think someone doesn't understand your language, they can actually do it pretty well and I understood perfectly what the girl from the bar said: "who's going to give the order for him to leave" this was actually around 10.30h so obviously I felt quite pressured to leave the room, SO NO THE CHECKOUT Is NOT AT/OR BEFORE 12(11.45/11.50/11.55) IT'S 30MIN BEFORE! So yeah you get a 1 star for this sort of treatment, so next time be careful with the GOSSIP. Also the restaurant and breakfast are really expensive for what you get specially in terms of quality