Putuoquan Hot Spring Resort

The hotel's main attraction is the hot springs and swimming pool, which have excellent water quality. The navigation system is accurate and easy to find. The rooms are average, with dated facilities, but the staff are friendly and the hotel is affordable.

We arrived at the hotel around 9:30 pm and checked into our first room around 10:00 pm. I rarely give negative reviews when I'm out and about, whether it's food or drinks, but this time, the experience was truly terrible. I've stayed in standard rooms and cabins before in Putuoquan. This time, seeing a special offer on tatami mats, I thought a resort hotel wouldn't be too bad, so I booked one. However, the tatami mats here weren't the same as in other hotels. They were just repurposed lounge rooms. Don't stay in a tatami mat with kids. It was truly terrible. It was in the attic, with a very narrow hallway. The room was tiny and cramped, and the soundproofing was terrible! I forgot to take a photo. The room felt terrible the moment I entered. There wasn't a single proper bed in the room. The room was square, with a table in the middle and two cushions against the walls on either side. They were incredibly hard, like a simple mattress on top of a cabinet! It was also very thin, pressed directly against the wall, and there were stains on the wall. The pillows also smelled strongly of cigarette smoke! Overall, the experience was truly terrible! We paid the difference and stayed in a standard room. The only service we enjoyed was being able to choose a standard room downstairs and having breakfast packed for my daughter to take back to her room the next day! The standard room was pleasant enough, but the bathroom light kept beeping all night, every 30 seconds or so, ruining a good night's rest for us, one child and one adult! We woke up around 11:00 AM, and when my child went to the pool, she was constantly urged to leave. My room was checked out at 11:30 AM, but my child played in the pool until after 2:00 PM and was constantly urged to leave or pay for another swim! Overall, this was the worst experience I've had at Putuo Springs! This was the first time I've encountered such a hotel. We checked in at 9:30 AM on August 26th and arrived at 10:00 AM, and were still being urged to leave the next day! Facilities: Generally not many child-friendly amenities Cleanliness: ok Environment: good Service: Some staff were very nice