Radisson Blu Kochi

I recently stayed at this hotel and was left quite disappointed. One of the main reasons I chose this property was because it advertised a swimming pool — something I specifically filtered for when making my booking. However, upon arrival, I was told the pool was unavailable due to maintenance. There was no prior notice, no mention during check-in, and certainly no update when I made the reservation. It felt misleading and unprofessional, especially since the pool was one of the few leisure amenities offered. I understand that maintenance issues can arise, but transparency is important. A simple heads-up before arrival or a temporary note on the website would have gone a long way. The rest of the stay was fine — the room was clean and the staff were polite — but the lack of honesty regarding available facilities really put a damper on the experience. If you’re booking specifically for certain amenities, I’d recommend double-checking with the hotel directly before confirming.

Room size is very small. AC vent created a abnormal noise and terrible night stay. Staff responsible was very poor during morning breakfast time at restaurant. Over all very dark stay in Blu hotel. I won't recommend to others henceforth.

They couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded .. even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room .. i was thrown into a deep end corner room with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..

The property has not been well maintained so rooms and especially bathroom/toilets look dirty even after it's cleaned. Breakfast buffet is the same everyday so it becomes boring after the 3 days. There were issues with internet/wifi connections and tv channels are limited. We had to ask for a change in room after the first night as aircon control was not working and on top of that staff rang the doorbell and woke us up at 6.30am about checking out n the room booking was for 5 nights! Apparently the reception had made a mistake and given the porter the wrong room number. Reception staff was not very apologetic and instead blamed the guest who was checking out, saying they had given the incorrect room number!

All good