Guest User
August 27, 2024
We had booked an overnight stay at Limehome in Erfurt and were unfortunately bitterly disappointed. As soon as we arrived, we noticed that the room was in a catastrophic state. We found black hair in the bed and in the shower, the fan was thickly covered in dust, and the entrance area looked like a garbage dump. In the entrance area there were trampled kebab remains, empty and spilled drinks cans that you literally had to walk through to even get into the building. It was not only unhygienic, but simply disgusting. We immediately tried to contact customer service, but neither Limehome nor ******* responded to our complaints at all. No response, no concessions - simply nothing. Since the hygienic conditions were unacceptable and we could not feel comfortable under these conditions, we were forced to leave that night. We cannot recommend Limehome in Erfurt at all and will avoid this provider in the future. Cleanliness and service should be the top priority, but both were completely neglected here.
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