1st Floor, Building 1, No. 102 Jingui Avenue, Enshi City, Hubei, ChinaView Hotel Details
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Zhu Jing International Hotel Guest Reviews
4.8/5
Excellent
1461 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(1461)
Positive reviews(1438)
Reviews with photos/video(214)
Easy to get around(215)
Large rooms(143)
Close to train station(136)
Friendly front desk staff(106)
Delicious breakfast(46)
Quality bath towels(26)
Well decorated(20)
Luxurious(9)
Negative reviews(23)
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The room is large and clean, the mattress and pillows are very comfortable, just like living at home. The hotel provides disposable bath towels and towels, which is convenient and hygienic. The smart toilet is very high-end, and the robot delivers food quickly and conveniently. I will choose to stay here next time when I come to Enshi Jing International Hotel.
Original TextTranslated by Google
Response from Property: [Free parking] [Intelligent guest control] [Robot service] I am so happy to see the thumbs up from the guests. As long as we can bring you the best stay experience, we will work very hard to achieve it. It's the best. It gives you the feeling of traveling thousands of miles away and it's like visiting the same house. It's full of the taste of home. I hope you can come home often ^_^
Guest User
Business Queen Room
Stayed in Apr 2024
Couples
34 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The transportation is convenient, the surrounding supporting facilities are complete, the room is satisfactory, the big bed is two meters long, comfortable to sleep on, smart curtains, free parking, robot water delivery, wet and dry separation, hygienic and clean, the breakfast is average and you can eat enough. The price on Ctrip is cheaper than on site.
Original TextTranslated by Google
Response from Property: [Free parking] [Intelligent guest control] [Robot service] Dear, Zhujing is committed to providing efficient and high-quality services to every guest who comes, so that you can feel the tradition and comfort here that is different from other hotels. Thank you. Thank you for your encouragement and love for us. Thank you for enjoying our stay. Finding people who like us and serving people who like us is what Zhujing has been pursuing. We look forward to meeting you next time!
Anonymous User
Business Queen Room
Stayed in Oct 2023
Travel with friends
12 review
1.0/5
Posted on Oct 5, 2023
The service attitude was not good. We booked 3 rooms together. The other one cost more than 400. It smelled very bad and smelled like decoration. I contacted the front desk to change the room. The attitude was not good at all. Moreover, I paid more than 400 for a room that cost more than 300. The price difference will not be refunded...
Original TextTranslated by Google
Response from Property: Dear guests, the business room booked by your group will be upgraded to the deluxe room type. The deluxe king bed booked will be upgraded to the audio-visual room. You also asked us about the price of the audio-visual room. The price of the audio-visual room on Ctrip is clearly over 600. This will be made clear to you at that time. Later, you asked to change rooms after staying for a period of time, and we also changed them for you. At that time, there were still chess and card rooms, and the price was 538, which was more expensive than the price you booked. You also said that it would cost more to upgrade from 600 to 500. I'll give you a 100 refund. This doesn't make sense anywhere. You said that the service attitude is not good. Since you called, the front desk has been actively communicating with you, running up and down to show you the room, and giving you the room key. When you change rooms, the hygienist in the entire room will do it again. It’s not easy to be in the service industry. I hope I can be more understanding and patient. Finally, I hope you can be more tolerant during your journey so that you can gain more happiness.
Guest User
Business 2-bed Room
Stayed in Oct 2023
Family
1 review
1.0/5
Posted on Oct 2, 2023
This is the first hotel I have visited in a few days! The room has the layout of an express hotel. The bathroom door is hollow, and the sound of flushing the toilet is so loud that the whole house wakes up when someone goes to the toilet at night! I took a shower at 10:30 in the evening, and it suddenly kept ringing. The waiter couldn't solve it, but the manager on duty said it was because of the water used for showering upstairs, so the ring was ringing downstairs. He could only wait until there was no shower upstairs and it would stop ringing! I brought two children with me and were not given slippers. The family of 4 took turns wearing only two slippers, so I had to go to the car to find other slippers that I brought with me. All in all, it’s a trap, so choose carefully! !
Original TextTranslated by Google
Response from Property: (Free parking) (Intelligent guest control) (Robot service) Dear guest, thank you for coming to Zhujing Hotel. I'm sorry that I didn't give you a perfect stay experience. This is the first time you have raised this issue since we opened. When the manager on duty went to your room, the sound of water stopped, and the sound was very small and would not affect your sleep. Regarding your question about 4 people staying, the things in our room are standard for 2 people. If you have more people here, if you need anything, you can call the front desk at any time to have it delivered. If you don't tell us, we won't know. Everything requires communication, and I hope you can understand the hotel. Finally, I hope I can give you a perfect stay experience next time, thank you for your support!