Anonymous User
April 13, 2024
Let’s talk about the advantages first: the location is very good, travel is very convenient, the hotel is newly renovated, and the price is cheap. Other than that, there should be no better advantages! !
Before I checked in again, I communicated with the hotel that I didn’t want a front-end room or a room close to the elevator, not close to the road, and wanted a quieter room, and the hotel promised that it could be arranged. When I checked in, I was given a tail room, and both rooms were close to the road. At night, the sound of cars and horns kept coming and going! ! What's even more amazing is that the aunt came in with the room card the next day. After communicating with the hotel, the hotel told us that the cleaning lady knocked on the door after we left the hotel! In fact, there was no request for cleaning at all. Later, when I complained to Ctrip, the hotel showed no attitude towards solving the problem! I asked Ctrip to call the surveillance camera of their hotel to see whether we let the aunt in or he came in with the room card himself! The hotel has nothing to say! When problems arise and they are not solved, they like to find excuses to evade. This is the attitude of the hotel!
Bath towels shed lint, and so do toothbrushes! When I contacted the front desk, the front desk said that the new towels would stop losing lint after being used a few times!
On weekends, the sound of decoration started at around 9 o'clock in the morning. When I contacted the front desk, the answer was that decoration is allowed on weekends.
No service! You and the hotel will ignore any problems you have! Also likes to twist facts! I travel and stay in hotels every month and rarely give negative reviews! This store is unbearable! I will not accept any rebuttal from the store, I just hope you will improve, otherwise I will complain to the end! Don't call me to ask me to change the negative review. I have given you the opportunity. Except for problems, I will communicate with your hotel as soon as possible. The hotel has no sense of service at all! Not accepted!
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