Wuling International Hotel (Enshi Cultural Plaza Airport Branch)

This hotel is really great. It's very warm as soon as you enter the lobby. The receptionist, Mr. Yang and Ms. Xu, are very professional and their smiles go straight to the heart. The air conditioning in the room is sufficient, warm and clean. If you need anything, just call the front desk and they will deliver it immediately. Thank you very much🙏. We don't eat much for breakfast, but the variety is still quite diverse. In short, it's good. Next time when friends come, I will definitely recommend their hotel first. It's great. Facilities: good Sanitation: clean Environment: good Service: good

When I checked out, the lady at the front desk ran out to enthusiastically remind me that they could help with pick-up at the airport and train station. Although I did not enjoy this service due to personal reasons, this thoughtful little gesture has enhanced the reputation of the hotel. Tea, snacks and fruits are all placed in the hotel lobby for guests to take; tangerines are provided in the room; breakfast is quite rich and the dishes are fresh. It is said that there is midnight porridge (with pictures), but the front desk staff did not actively remind me when I checked in last night, so I did not experience it. I would especially like to praise the two sisters who helped with changing rooms and delivering things. Their calm tone, sincere attitude and serious explanation added a touch of warmth to the journey. I give a thumbs up to their proactive and professional service. After changing the room, it was not as good as expected. The view was okay, and you could see the Cultural Center Square. Although the room type was upgraded, the area of ​​the standard room was limited and relatively cramped, which was somewhat different from the hotel's positioning. In short, the hotel is still working hard to do better, hoping to implement the awareness of proactive service to every employee and make up for the temporary shortcomings in hardware design!

The hotel elevator corridor has a stuffy smell, the overall environment is very average, the guest room facilities are of poor quality, and the decoration workmanship is relatively rough. Service: I noted my requirements when booking the room, and I also called the hotel to explain my requirements. They asked me to note my requirements when they answered. However, I requested a high floor but was assigned to the sixth floor. The window of the room was a platform, so if someone from the opposite building came over, they could walk over. I requested a quiet room, but there was a constant banging sound at around 1 a.m., similar to the sound of a dance hall. I requested to be away from the elevator entrance, but the room I was assigned happened to be at the elevator entrance.

Clean and sanitary. Great service. Like it.