The Staff was very pleasant all around. Very pleased with Laura at the beauty salon, and Karla with customer relations. The servers at the brunch area were very nice and attentive.
As for the room; it needed to look welcoming & alive.
This room needed greenery, a bit of color. It was amazingly big and dull.
It is on the high price and for this you expect a good night sleep. Above us, the family were allowing the children to run a marathon. This was after midnight. It felt like an earthquake every 2 minutes.
I think the only reason we fell asleep was due to being so tired.
Yes, i would return but I would request a few things ahead of time. I believe everything is possible and the hotel has the potential to make it happen.
Overall, our visit in Ensenada was very pleasant.
Thank you