Guest User
July 12, 2024
I’ll start with the room: clean, spacious, nice balcony but bathroom needs renewal, broken fridge door. Pool area is nice, but pool bar is closed and no staff available to order drinks from Somewhere else, except for weekends. I tried renting a kayak or Padel board when I arrived, no staff available to assist after 3pm, came back the next day all the equipment was being used by kids from a summer camp. I remembered Marina Grill had great burgers and a perfect view to enjoy a glass of wine… closed too! the concierge said the hotel is understaffed during the low season, in July??! I was rejected from attending a timeshare program presentation by pacific residence club, even if I complied with the annual income requirements because my husband was not with me at the moment. stupid and discriminating. I paid $260 for a 1 night stay and breakfast in a 3.5 star hotel with very basic amenities (pool and gym)