The place is gorgeous, best hotel bed I’ve had in years of constant traveling, but it was all ruined by the attitude of the lady in the front desk who mistreated us since we ordered more towels in the morning and complained there was no hot water threatening to charge extra for everything, let’s start by saying the room wasn’t cheap, quite the opposite.
When we wanted to leave she treated us like thieves making us wait in the lobby while they found someone to go check the minibar before letting us checkout. Her attitude was terrible, she made it clear that we were an inconvenience for her for booking last minute.
It’s unfortunate how a single person ruined the experience of an otherwise great place.