Hotel Los Amantes Valle de Guadalupe

The staff’s friendly and cheerful faces were very impressive. The facilities and landscaping were clean and well-maintained. There was a swimming pool, but the water was very cold, so we only used the hot tub. The rooms were arranged in a row, and because they had regular glass windows, the interiors were fully visible. We stayed as a family and went for a walk, but on the way back to our room, another guest unpleasantly told our child not to look into their room. It made us feel uncomfortable. Our child is only four years old and just a little kid. Since the windows are just glass, if privacy is important, the curtains should be properly closed.

This property is more of a glamping experience with the amenities of a resort. The hotel’s decor is beautiful and rustic, every area of the hotel had an outdoor feel. I loved the wood and rocks. Staff was friendly and helpful. We enjoyed the welcome shot of Mezcal at check in. The bed & pillows were comfortable and the area was quiet. It was nice to see something different and experience a hotel that appreciates the natural environment. Due to it’s location & the glass doors, there were a few bugs that got in our room. There is bug insecticide available and the bugs are not a dealbreaker. It’s a unique property that’s worth visiting. Breakfast is included in the price of the room and is so delicious you feel like you’re at a luxury hotel.

Staff was excellent and attentive. I like how the had a guard for entering and leaving the property. Breakfast was amazing along with the staff for serving breakfast. Property looks like it had a lot of projects left undone. Pool was dirty. One bed was really squeaky to the point where it disturbed my friend and I to go to sleep. Staff was notified upon check out. Property itself was beautiful and rustic looking. Nice hot warm water for showering was available. Fernando was attentive and was able to answer all of our questions and complete our requests. Overall would stay here again!

This hotel was just what I was looking for, and exceeded all my expectations! I loved how the pools, grounds and buildings fit together and felt so peaceful and natural in the valle setting. Our room was beautiful, airy, and private even with the amazing walls of glass that opened onto a porch with mountain views. The breakfast was delicious and gorgeous. The staff was amazing, leaving a personal surprise for my partner's birthday, which we were celebrating, and even lending me a charger for my phone. 10/10 would book again, I would live here if I could!

This hotel is a great option in the area. The rooms a clean, bright and spacious. The breakfast is fab, The staff - especially Fernando were generous and helpful in offering us useful info & great recommendations in the area. The hot tub is huge steamy and well maintained. The only unfortunate thing about this place is that there are no proper pool lounge chairs - which make it hard to lounge by the pool - Also The pool itself, because it's partly covered is oddly freezing - though I'm sure this is amazing if you want a cold plunge post hot tub.

More like "glamping". Not really a hotel. The staff is super friendly, the bed is actually really comfortable and the included breakfast is not bad but other than that this hotel is extremely overpriced for the experience you get. The pictures online made us believe this was a proper hotel in Valle de Guadalupe. This is yet another "glamping" spot with very a rustic set up that costs more than an actual 4-star hotel. Our "room" was just a "concrete container" with a wall of glass. Each of these containers has their wall of glass facing each other, which means unless you want other hotel guests looking straight into your room all day you will need to have your curtains closed all day. The window by our "bathroom" wouldn't close properly so we had multiples flies in our room during our stay. There is zero noise isolation in these containers. One of the guests decided to take a phone call outside of their container at 8am and it was like if this person was inside my room. That was followed by the cleaning staff pushing their carts over the cobblestone path between the containers around 9am making A TON OF NOISE with their hard plastic wheels. The "pool" looks cool in the pictures but is actually disappointing. Also, there are rooms with their wall of glass facing the pool so if you get one of these rooms any guests swimming will be able to look inside your room. There's no shade in the area where you park your car so be prepared to leave your car's AC running for a while before you can actually get in.