Best Hotels near Musée et couvent, Enghien

I stayed before at the Tower Hotel and had no complaints - this time it was a difference like day and night. I was accommodated across the yard/car park and had to climb up iron stairs with heavy luggage as no lift/no porter. The hotels website describes itself as being focused on luxury and enjoyment .....My room was dull, dark and boring. Not even a writing desk to work from. Curtains/windows to be closed at all times as facing a guest passage/smoking area. When requesting for a rooms change the reply one of indifference like on arrival - unwelcoming bordering on arrogance. When I noted that my otherwise ok bathroom had no soap I had to climb again down the iron stairs only to be told by the receptionist that ‘’ The Housekeeper was told by the Manager that they are no longer allowed to buy soap ‘’ and that I could use the body wash from little plastic tubes. This is the first time when staying at a hotel that I had to go shopping to buy some soap. This environmentally not so friendly hotel provides as so-called 4 star hotel toothbrush glasses made from plastic wrapped in plastic. Breakfast is only until 09am - another first for me - and do not expect to be greeted . This is the NO smiles hotel and do not bother to ask for a later than1100 am check out which is met by a near hostile reply ‘ 30 Euros for 2 hours’ After sitting 4 hours in a not very comfortable lobby the receptionist could not even be bothered and lift his eyes from this computer screen to say good-by to my fellow travellers . As a well seasoned seasoned widely travelled Hotelier this is about THE worst experience as far as hospitality is concerned

I stayed here in December with my family for 3 nights. The hotel is modern and located walking distance from the train station. Breakfast was of a good standard and with plenty of variety. My husband unfortunately became very ill as he had food poisoning (not from the hotel). The staff were really helpful and accommodating given the situation, they had to find us alternate rooms and everything was done swiftly and without any issues. As a result, our stay was better than expected! Thanks very much to all the hotel staff that were so accommodating.

Very close to the main street. Clean an beautiful inside. This is a fitness center at the ground floor but we haven't made use of it. It was amazing to see my name on the TV when I stapped into the room. The reception is very friendly and provided service at a professional way. Highly suggested.