Auberge du Vieux Cedre, Enghien-Belgique

I stayed on the premises several days, and prolonged my stay and changed of rooms. At start the service was kind and considerate by the staff on site. The rooms were old but correct, and clean. The libanese restaurant is good. The location is perfect and closed to the Parc of the Baron d'Empain. The breakfast is not up to the value given to a 4-Star Hotel (no fresh juice, no egg cooker, 'basic' tea bags). At the end, I was in a room with dead insects and spiders (so unclean) in the room and a broken bathroom with drain smell from the entry of the bedroom to the bathroom.... (Happy to provide a video to show the room state). The reaction from the Staff Head has been heavily disrespectful, and became impolite when complaining about the room, up to address me with "My Petite Fille" as a well grown-up experienced professional woman, plus starting to intrude my privacy with improper comments, then to be rude, and last to refuse to change the room. He refused to explain his improper and impolite behaviours. He further went on to say he does whatever he wants in his hotel, and would not allow me to come back. The response was totally in disconnect with the service level expected in such a Hotel. I simply do not recommend it, and would qualify for 2-Star given the uncleaness of the room and inacceptable behaviours from the Head of Staff.

A very charming hotel. Friendly and helpful staff, large rooms, comfortable bed, very clean. Nice selection for breakfast. I also recommend the hotel restaurant. I was travelling for business and would definitely stay at this hotel again.

Had an awesome experience staying there with the family. They had a very cordial staff and lively environment in restaurant and bar. Very nice breakfast menu. This is based on house so would get homely feeling compared to corporate hotels. Would love to stay again.

Great place with a beutiful garden and excellent food. A nice park is located just at the back of the hotel. Really nice for a walk or a run. Nice and friendly staff. Recommend the place for a stay in the area.

Great value hotel. Very comfortable we had quite a large room. Room had two chairs which really makes a difference a large bed, toilet and shower room. It was very comfortable. The Hotel has a Restaurant serving Lebanese food, we were a bit wary but pleasantly surprised It was great. Helpful server guided our choices very well. Hotel is adjacent to a large park great for an explore. Village/Town has plenty of Restaurants and a few shops.