H+ Hotel & SPA Engelberg Reviews

An amazing perfect stay with a disappointment experience because of one Front Office Staff "Chi*ra Bu**her". If you would like to visit Engelberg, I would really recommend this hotel, the only thing about this hotel is it is not so flexible with some rules and services. INCIDENT! We only stayed for one night in this beautiful hotel, we reached out the FO for late check out, and we paid 90CHF for the late check out (3:00PM) because we went for a ski and we'll be back later. When we arrived around 3:15PM to the hotel, and would like to extend it little bit because we would like to clean our selves and pass by one of the spot. I asked one of the FO and asked them if the late check out consist of until what late, the one guy responded that it is 18:00- To be honest someone from a HORECA, I know as well that usually when you pay for a late check out, it is until late afternoon. But this Front Office Staff "Chi*ra Bu**her butt in and says the 90 CHF that we pay is only for until 3:00 PM. Thats it! Because before everything as well the guy informed us that every hour of extend should be 10CFH I respect this. Now we asked again so the 90 CHF that we paid is for how many hours. She just said 30CHF per hour. (I hope you know better how to explain things as a professional FO I expected alot as SWISS is really known for best hotel school.) Usually in my knowledge late check out is calculated based on the 50% of your hotel price but yeah maybe it is wrong what I know but I cannot accept how she did it. Not professional. Was planning already to go back here every year before the day of our check out before the incident but yeah for now change of plan.

The bar area is nice to have a family meal In the evening. The family room is very spacious but is dated and feels like it needs a makeover. The pool was too cold to enjoy but the sauna was lovely. The breakfast was great and I would recommend but the rooms let the hotel down overall so I am not sure I would stay again.

Really amazing staff. Great Breakfast. Great view from our room. We recommend Engelberg and this hotel for a nice family trip. Ps: the pool could be a bit warmer though

Its nice 4 star hotel , staff is friendly and helpful. The rooms are old but very warm. The food is good. Bus #303 take you to the Titlis

Great location near to the train station. The room is big and clean with a nice view.

Good staff service , just the location is little bit far from railway station

Great location as it's just beside the cable car station to Titlis. The sauna and the pool were both well maintained. Overall, the stay was good. The service could have been better though.

The hotel was in a good location. Right in the town where the shops are. Our room was huge and although the furnishings are abit aged but the room is clean and comfy. There is a children playground opposite the hotel where my son enjoyed playing at.

Hotel room has nice view of the montains. The reception was warm when we arrived. Parking was a bit inconvenient.

Nice room and good break fast

Excellent

The hotel is in a great location. The train station is a three-minute walk away. The front desk is friendly. Check-in is fast. The room is small but comfortable. Facing the snow-capped mountains. Sitting on the balcony, you can enjoy the sun and the beautiful view. The customer service also sent a kettle, which is very grateful. The breakfast is OK. The hotel is also close to the cable car station. Recommended.

The room is very big! The front desk lady is very nice and clean. The town is not big and there are many things to do around it. Prices in Switzerland are expensive, but the coop supermarket is right next to it.

The hotel is located in the most lively area of ​​a small town called Engelberg at the foot of Mount Titlis. It's very beautiful here. There is a supermarket in front of the hotel. There is a small park opposite where children can play. The location is very good. There are many bars nearby. You can have fun at night. The lobby of the hotel has a welcome drink and is well decorated. But the room is relatively old. Fortunately, we rented a four-person room. After the two rooms were connected, we had a sense of space and lived in a good place. The rent is certainly not cheap. It costs more than 2,000 on Saturday. Breakfast is the best breakfast in Switzerland in many days, with many choices It's a bit troublesome to get in and out of the parking lot. You have to wait for someone to open the door, and the rent is double that of the public parking lot opposite. It is recommended to take the parking lot opposite. Hotel, some rooms can see the Titlis cable car