Emerald Explorers Inn

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1 room, 2 adults, 0 children

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Emerald Explorers Inn

Name: Emerald Explorers Inn
Address: 22 Springsure Road, Emerald, Queensland 4720, Australia, 22 Springsure Road, Emerald, 4720, Australia
Price range: From AED 249
Rating: 3.8

Motel

22 Springsure Road, Emerald, Queensland 4720, Australia

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Highlights

Free parking

Lots to do

Delicious breakfast

Pets welcome

Amenities

Golf Course

Outdoor swimming pool

Horse Riding

Hiking

Private parkingFree

Airport pick-upFree

Luggage Storage

Bowling Alley

All amenities

Property Description

7.6/10

Good

Cleanliness7.6

Amenities7.6

Location7.6

Service7.6

All 17 reviews

Surroundings

Airport: Emerald Airport

(3.8 km)

Landmarks: Emerald Dog Park

(930m)

Landmarks: Botanic Gardens Maze

(1.0 km)

Landmarks: Vicki Peters Park

(1.3 km)

Landmarks: Emerald Botanic Gardens

(1.4 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Two-Bedroom Family Room

1 Queen bed and 3 Single bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

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Executive Queen Twin Room

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

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Executive SPA Suite

1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

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Executive Queen Room

1 Queen bed

Has window

Non-smoking

Daily housekeeping

Room Details

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Queen Room with Pool View

1 Double bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

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Standard Room

1 Queen bed and 1 Single bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Daily housekeeping

Room Details

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Deluxe Twin Room

1 Queen bed and 1 Single bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

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Self-Catering Apartment

Non-smoking

Room Details

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Standard SPA Suite

1 Queen bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

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Accessible Twin Room

1 Queen bed and 1 Single bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Connecting rooms

Room Details

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Guest Reviews

7.6/10

Good

17 reviews

Verified Reviews

Cleanliness7.6
Amenities7.6
Location7.6
Service7.6

Average for similar properties in Emerald

Most Mentioned

AI Summary

The staff are friendly and offer great advice. The location is excellent with convenient parking. Guests enjoy a plentiful breakfast and clean, modern rooms in a quiet area.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 12, 2025

The room was filthy. Beds are old and hard. The bathroom smelt of sewage. A pot plant container was used as a rubbish bin. There wasn’t enough blankets for everyone and it’s the middle of winter. Floors left our feet black and the blind in the bedroom was a “make shift” blind that you couldn’t even open. Never again would we be staying here. The room was so run down.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 9, 2025

Do not stay here - worst place I've ever stayed. Restuarant has been cl8sed for a long time - but they show photos if it on their website. Weird layout with hand basin in entry hallway and none in bathroom. Floor so filthy our feet let black marks on the Bathmat. Freezer had a can of softdrink and was so frozen over, the fridge didn't close properly and water was on entry tiles. Plastic chairs on rear patio were cracked and unsafe. Men's underwear was between aircn motor and wall. Rear patio dirty. We tried to contact someone but no one onsite, reception doesn't ever appear to open and calls go to a message bank outside business hours and to a booking centre dring business hours who didn't seem to care about guests or the issues experienced.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

December 6, 2024

Very very disappointed was charged 2 days before our arrival as I was going to use a different card. It’s not normal policy to charge until arrival. Mattress needed to be replaced. No extra pillows provided. Would not recommend this motel to family or friends.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

March 4, 2024

On arrival, we noted the well-manicured lawns and gardens with a clean swimming pool that looked inviting. We had a standard room that had comfortable beds however, the bathroom sink was outside the bathroom with taps that were difficult to turn off. The bathroom was cramped and the shower rose wouldn't stay up. The television was old style and wouldn't receive HD channels. Although we booked for three, there were only sufficient cups etc for two. A bit disappointing given the attractive exterior of the place. A free breakfast was appreciated with cereal, juice/tea/coffee on offer as well as toast and bacon and eggs. It was also good to have under cover parking.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

December 14, 2023

Seasoned business traveller, wasn't told the restaurant was closed on site, no breakfast available and the money was taken from the company credit card before I arrived on site for the 3 nights.. guessing new owners or new management, never used to be like that when I'd stayed there before.. if it wasn't already paid for, would have gladly left, will never return

A‍d‍a‍m

June 25, 2023

The attitude and rudeness of the reception lady was terrible . Carpet looks likes it’s never been cleaned - stains everywhere AC didn’t work and was filthy TV didn’t work Bed was also quite disgusting. I left early it was so bad and the receptionist still charged me. $220 per night is an absolute rip off. Don’t stay there - would have been better sleeping in my car.

C‍u‍m‍b‍e‍r‍t‍e‍e‍n‍ ‍C

May 15, 2023

Owner needs to rethink the way he deals with people and runs a business! His customer service was already severely lacking when I got there, incredibly rude, unapproachable and spoke in a contemptuous tone which then turned nasty and aggressive with him standing over me yelling and swearing at me to "GET THE F@€K OFF MY PROPERTY!" Arrogant prick has absolutely no idea how to even talk people! No wonder the place is virtually empty! There aren't many people that I wish negativity towards in this world, but this w@nker now tops the list! Other than that ****head, staff were very nice/friendly and accommodation was adequate.

K‍e‍r‍r‍y

May 1, 2023

There was some sort of motor going all night - possibly on adjacent property or maybe refrigeration unit on a truck. Toilet was constantly running.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: 14:00–19:00

Check-out: 01:00–10:00

Front desk hours: [Mon-Sun]07:00–20:30

If you will arrive outside of check-in hours, contact the property in advance

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

TypeFull English/Irish

StyleSet menu

Age	Fee
Adult	Set menu:AU$40.00 (approx. AED 95.42) per person

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowedAdditional charge

Types of pets allowed: dogs, cats

Fee: Contact the property for details

Service animals

Service animals are allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Number of Rooms: 24

Phone:+61-7-49822822

Located in Emerald, Emerald Explorers Inn is within a 5-minute drive of Emerald Botanic Gardens and Central Highlands Visitor Information Centre. This motel is 1.5 mi (2.4 km) from Rifle Range Nature Refuge and 1.8 mi (2.9 km) from Emerald Golf Club.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This motel also features complimentary wireless internet access, wedding services, and barbecue grills.

Enjoy Modern European cuisine at Explorers Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 4:30 AM to 7:30 AM for a fee.

Featured amenities include express check-out, luggage storage, and laundry facilities. Event facilities at this motel consist of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Make yourself at home in one of the 45 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Emerald Explorers Inn?

The check-in time at Emerald Explorers Inn is 14:00-19:00 and the check-out time is 10:00.

Does Emerald Explorers Inn have a swimming pool?

Yes, Emerald Explorers Inn has a pool.

Are pets allowed at Emerald Explorers Inn?

Yes, Emerald Explorers Inn is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Emerald Explorers Inn provide breakfast?

Yes, guests at Emerald Explorers Inn can enjoy breakfast during their stay. Breakfast option(s): Full English/Irish.

How much does it cost to stay at Emerald Explorers Inn?

Prices at Emerald Explorers Inn are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Emerald Explorers Inn?

Emerald Airport is the closest airport to Emerald Explorers Inn, and it is about 7 mins from hotel by car (3.8 km).

What is the cancellation policy for Emerald Explorers Inn?

The cancellation policy for Emerald Explorers Inn varies depending on the type of room and booking conditions.

About This Property

Nearest Airport	Emerald Airport
Distance to Airport	3.77KM
Average Price From	AED411
Hotel Star Rating	4