Emeishan Baiyin Hot Spring Smart Hotel

Everything is good, except the front desk receptionist, who didn't read the order carefully and said that my room didn't include breakfast. I pointed out that the order included breakfast, but she still said it didn't include it, and said it was nothing, nothing, I'll give it to you. This kind of behavior of being aware of one's own problems but unwilling to admit it is really wrong. Our room includes breakfast, it's not a question of whether you give it to us or not. As a hotel receptionist, the service quality and service ability are indeed not up to standard.

Emeishan Baiyin Hot Spring Smart Hotel is a very cost-effective hotel. The front desk customer service is serious and responsible, enthusiastic and considerate to every customer, and the pick-up service is first-class. The room housekeeper service is good, and the auntie cleans the room cleanly and tidy. Thank you!

The overall environment of the hotel is very good, and the location is easy to find. We took a taxi for about 5 minutes from Baoguo Temple Visitor Center. When we checked in, the lady at the front desk helped us upgrade for free. All facilities in the room are complete, including a small size and a smart toilet. , a dryer, a washing machine, and a refrigerator are all available. The giant-screen TV is really fun to watch. We only had a pair of disposable slippers in the room at that time. They were delivered immediately after calling us. The service awareness is great. The view from the room is very good. Yes, the bed is very comfortable to sleep on. The most important thing is the sound insulation, which is really good. There is also a free hot spring. The breakfast is quite rich. My friends and I like it very much. The hotel made one for our trip to Emei Very good ending, very satisfied! ! ! Finally, please enjoy the scenery of Emei Golden Summit

Good attitude, clean environment

1. The service attitude is very poor. I saw that there was a free pick-up and drop-off service on the ordering page on Ctrip, so I called a day in advance and said that the room I reserved was not available. There is a free upgrade but no pick-up service is provided. The little girl at the front desk said that I didn't have a room. It was pouring when we arrived, so we took a taxi to the front of the store and asked the front desk to come out with an umbrella to pick us up, but there was none! Okay, my shoes got all wet when I went to the room and I had to go hiking the next day... I originally thought about using a hair dryer! As a result, within five minutes, the hair dryer overheat protection will stop you for twenty minutes. I really don't understand why a hotel like this has so many positive reviews. It's so shocking... 2. The location is very poor. I took a taxi and walked around without knowing which neighborhood I was going to before I saw the hotel. Moreover, it was a brand-name hotel, and the name of another hotel was stuck on the tape on the room card holder. It's an apartment or a hotel. 3. The sound insulation is very poor. The air conditioner in the room was really noisy. When I tried to turn it off at night, I complained that the air conditioner was not sensitive and could not be turned off manually. I actually slept for two hours in the middle of the night. I almost got pissed off at this hotel. 4. Check-out time is 6:30 in the morning. There is no one at the front desk. You can check out by putting the room card on the table. We put on rain boots in the lobby. It was pitch dark. When we turned on the flashlight, we discovered that there was a little girl sleeping in the lobby... We asked him to turn on the lights and we walked in. Rain boots, she said: The lights don't turn on until seven o'clock. They can't be turned on at this time. I almost lost my temper at the front desk. Is this how I treat hotel guests? Ready to make a one-time purchase? ? There are many hotels in the surrounding area. I have been hesitating which one to book. The price and location are not the best, but I was disappointed. If the hotel continues to operate with this business philosophy, this hotel will collapse. If the service is not good, if the hardware facilities are not good, if the price advantage is not obvious, there will never be repeat customers. 5. I don’t even know where the hot spring is. It's all fancy and fancy to catch people's attention.

To be honest, the room is really good, with good sound insulation and a comfortable bed. Friends who are coming here, please remember to make sure that their pick-up service is only for Emeishan Station. In fact, they just let you take a taxi and they will reimburse you. Emei Station will not be reimbursed. The main problem is the main hot spring private bath. How can this be a private bath? It's just a public bathhouse! ! ! No! It's not as good as a public bathhouse. At least the water in the public bathhouse is hot. You hang a thermometer at the door with 20.4 34.5 35.6 written on it. You run to ask the staff, and they call it "high, medium and low temperature pool". Have you ever soaked in this pool by yourself? Is this the main "private soup" hot spring hotel you promote? Not to mention the free breakfast, it's amazing! If I hadn't seen the boiled eggs next to it, I would have thought it was a vegetarian buffet. There were only 4 vegetarian dishes in total, and they were gone! ! More than 30 people stared at the four plates of vegetarian dishes, and they were gone in a while, and no one came to add more dishes! You have to wait a long time to cook noodles next to it! The experience is very bad!

The room looks relatively new, but the hygiene needs to be improved. The front desk service is average. When checking out, I met a guest in a room who said that the room card could not be opened. He asked the front desk to deal with it, but he was very impatient. The breakfast was average, with few varieties, and barely filled my stomach. The hot spring bath was a few small pools in a dark room on the first floor. The water temperature was not high, and it felt invisible at night. Moreover, the small pools were not fully open. The water temperature dropped after soaking for a while. I came to stay at the hotel based on your promotion that you can soak in the hot spring, but the result was like this, which was very disappointing. The water pressure of the shower in the room was very low, and the water was heated by an electric water heater. It is also recommended that ladies wash their hair and take a bath separately, otherwise there will be no hot water halfway through the bath. I can only say that this accommodation is very average. It is just very close to the high-speed rail station. There is really no other reason to recommend staying here.

The room is spacious, clean, smart, and the price is right. Free breakfast is also provided, and the service attitude is very good! The most comfortable hotel I have stayed in Sichuan!

The room is consistent with the picture. The lady at the front desk is very enthusiastic. She will ask carefully when checking in and is very considerate. The hotel also has free pick-up and drop-off service. The room is also well soundproofed and basically no noise can be heard. Really highly recommended👍