Aiwandemunvlianger
April 5, 2024
The hotel environment is OK, mainly green lawns, and the building is more distinctive than the surrounding hotels. Many hotels here are converted from unsold buildings. The hotel lobby is quite grand and pretty~
The hotel room is quite large, and there is a balcony facing the lawn. The facilities are relatively complete, but the sound insulation of the door is too poor. As long as someone talks in the corridor, you can hear it clearly!
The hotel's hot spring is not bad, it is very comfortable to soak in, divided into low temperature and high temperature pools, but the process of renting a cabinet is not smooth, you have to run back and forth, which needs to be improved!
The hotel breakfast is very rich, a mix of Chinese and Western, and you have to eat enough to have the energy to climb the mountain~
The hotel service needs to be improved. The original hotel package included pick-up and drop-off at the high-speed rail station. When I wanted to make an appoin**ent, the front desk replied, "The car is broken, you can take a taxi yourself." I was really angry. Is the car broken down a problem for tourists? This attitude? ! I don't mean that I was short of 10 yuan for a taxi. I think that since it was the hotel's problem, the hotel should solve the problem of the car breaking down by itself, instead of simply passing the cost to the guests. They should have made a plan in advance, such as the hotel paying for the guests to call a taxi or other subsidy plans. This is really bad! All the good impressions before are gone!!!
Original TextTranslation provided by Google