Trip.com Group Country Retreats (Mount Emei Yixi-Qingyin Joint Resort)

The room was very clean and spacious, with large French windows, log furniture, a cup of tea, and a book, which was very artistic! The water cups and other utensils were very high-end. The front desk and the cleaning lady were very enthusiastic and helped with the luggage. It was a perfect stay! It's a pity that I stayed for one night. I will stay for a few more days next time.

The room is clean and tidy, the service attitude is very good, the location is particularly good, 5 minutes walk from the bus station, close to the entrance of Qingyin Pavilion, you can go in for a walk for free after dinner 😃

The house is high-end and distinctive, the room is clean and emotional, and the food is fresh and flavorful. Xiao Liu especially took good care of us, from the pick-up station to the introduction of the scenic spot and the guidance of ticket purchase, he was warm and hospitable, very warm! Handsome men and beautiful women, gourmet masters, friends from afar are happy, and delicious food is beautiful for relatives, making people linger and unforgettable, and endless aftertaste! Looking forward to the next gathering!

1. Ctrip marked the Mount Emei Family Hotel, but it is not family-friendly at all. There are no facilities for children to play, no elevators, no bed guardrails, etc. I reported it to the manager, and he told me that they are not a family-friendly hotel (OK, don’t be fooled by Ctrip’s ranking!) Then I brought the elderly and children in my family to celebrate my birthday, and they did nothing except inflate a few balloons for me. To be honest, I went to a nearby restaurant for dinner and they gave my child a bowl of noodles. It’s really not as good as a farm restaurant. 2. I booked a three-night stay at Chunshan House. The room was written as 40 square meters, but it may be only about 20 square meters in reality. You can see the second picture of the room I took, which is the whole room. (The housekeeper explained to me as follows: hotels are generally not marked according to the actual area of ​​the suite.) The shower in the room is also very bad, with very low water pressure, and the room is not soundproof. The guests who came back in the middle of the night disturbed me. I sincerely suggest that everyone be cautious 3. The rooms here are around 1,000 every weekend. The nearest attraction, Qingyin Pavilion, is not included in the room rate. The hotel does not provide any activities for guests. We thought that the public area for making tea was free, but the waiter asked me to charge 30 yuan per person for making tea. I really laughed. The menu is also very cost-effective. Everyone should consider it for themselves. 4. The hotel has no phone, only the housekeeper WeChat, but it is not responsible. I booked three rooms, and only added my WeChat. It is assumed that my parents' needs are conveyed through me. As a result, I asked them to deliver water to my parents' room, and they replied to me after 20 minutes. 5. The room is not very hygienic, and the armchairs are dirty. 6. The hotel wanted to solve my problem, but chose to enter the room to find me when we were coaxing the children to sleep. In the middle of the night, they also sent me a message saying that the employee's parents had cancer and asked me to understand. What should I do? Finally, I gave feedback to the platform and they refunded me one night's room fee. Ctrip also compensated me 100 yuan in cash. Thank you Ctrip for helping to solve the problem. I didn't expect to get these. My parents came from Hunan to celebrate my granddaughter's birthday. I wanted a perfect birthday. At first, I was happy to call the hotel, order food, and even ask for the wine list, but all kinds of services were disappointing. In short, this is a family-unfriendly and senior-unfriendly hotel. The entertainment facilities are very average.