Numo Ierapetra Beach Resort Crete Curio Collection by Hilton

We thought that from every perspective, this hotel provided an excellent service, in a quite remote location, and that the staff team made every effort, all of the time, for our comfort. The food was excellent, the facilities in the spa and gym were first rate (Petros was very helpful and supportive, and the masseuse was top class) and the bar staff looked after you at the pool side in a every way possible. A very nice stay!

Stunning hotel! Beautiful views and great service. The best pool area we have ever had. Good variety of food. Some live music in the evenings would be a nice touch. A very relaxing week in a secluded spot…it’s at least one and a half hours from the airport.

Beautiful adult only resort with 2 swimming pools. And beach access. The rooms are very nice with a spacious patio. The staff is very friendly and helpful. The food is decent but is mostly buffet only unless you choice to eat at the upscale restaurant. Which you need to turn in your selections the night before Ierapetra is a $10 euro cab ride with many wonderful restaurants.

Just arrived to this luxury hotel and already disappointed as our king evergreen deluxe room is overlooking a wall and a parking site. Not what your expect from the place like this . And unfortunately nothing can be done at the moment apparently. Beware then you might not be getting what you are booking for.

Whilst my husband and I enjoyed our holiday at Numo Beach Resort overall, this isn’t somewhere that we would return to soon. The setting and the hotel itself is beautiful but there are a number of factors that make the hotel less than the five star experience expected. The hotel struggles with what kind of experience it wants to provide. There is a mix of guests from couples of all ages, families with older children and smaller younger groups. The hotel stops short of being a luxury hideaway and at times felt like an upmarket 18-30’s holiday. Aesthetically the hotel is very calming and given the location right by the sea it should have been a very relaxing stay but the lack of attention from some staff, the fact that there is unrelaxing music playing constantly and the standard of food and amenities took away the five star experience. Our bedroom was pleasant enough and furnished nicely. There is air conditioning as you would expect but it was very loud especially at night. Breakfast was on the whole disappointing and felt more like eating in a canteen. Whilst there was a lot of choice of pastries, breads, meats etc the fresh fruit selection was limited and was on some mornings gone early morning with delays being replenished. The choice of drinks was limited and the choice of coffee was poor with the majority being served via a self service machine. We had lunch at the hotel on a few occasions and whilst the food was good the choice was very limited. The choice of wine was also fairly limited. Whilst the main restaurant is adjacent to the sea any chance to have a relaxing breakfast and lunch is taken away by music constantly playing in the restaurant and adjacent pool area. It would have been nice to be able to sit in peace and quiet with the noise of the sea in the background but there was always music playing. From lunchtime there was a DJ playing next to the pool bar so the music could be heard from the restaurant and private beach area. Also there isn’t much privacy between the private beach / pool area and the restaurant so whilst dining you get the view of guests on their sunbeds. We chose not to dine at either of the two restaurants at the hotel in the evening as we were not confident that it would be a fully enjoyable experience. Instead we took the 10 minute taxi ride into Ierapetra to dine at the local restaurants by the sea. In terms of amenities one of the reasons we chose the hotel was because it had a gym. However the gym was very small given the size of the hotel and grounds. Whilst the cardio equipment is new it is very limited. The weights section was very limited and the equipment dated with a lack of space to train. The staff were pleasant enough but did not provide a slick service. The reception staff were excellent and deserve a special mention as they were always pleasant and willing to help. However the staff at the pool and beach area were not very good and some were quite rude. We got the feeling that it

We had an amazing time at the Numo Ierapetra and can fully recommend it. The hotel design is very esthetic with different areas to choose from, like a beach-club-like pool with DJ or a silent pool to relax. We also loved the private beach. Breakfast was great as well, very fresh, big variety and nice seating area. Our highlight was the gym with an amzing trainer couple - they are very passionate and skilled and offer a big variety of complimentary classes (Yoga, TRX, Functional Training). Our room was nice and spacious, maybe a bit dark, but we felt very comfortable. Massages are pricey but one of the best ones we ever had. Staff is very friendly and attentive. We will definitely come back!