Guest User
June 17, 2024
It is situated on an elevated position, and a very long steep road, and I had to stop several times to catch my breath. The hotel failed to offer pillow menu, or natural bedding (only acrylic/polyester). I had to sleep under cotton towels, and buy Zirbenkissen to top up tempura pillow. The buffet style of breakfast food in general was good, but I was disappointed with choices, I had in other 5 star hotels I visited, however the dinners were excellent. The staff was in general going an extra mile, and Family Windisch are extremely friendly and attentive. The spa is very good with a very professional, and knowledgeable lady. The pools are fantastic. The hotel is situated close to the mountain chain of Wilder Kaiser, and the view is wonderful! It is also very calm, and quiet on that high location, apart from the noise of the village center. There are no flowers on balconies, and the gardens luck colours, but are beautifully green. I had to agree to pay a large supplement for a double room with no table, or sofa. I paid the same supplement for a junior suite in other 5 star hotels hence my experience was only average.