Top rated hotels in Ellensburg

Holiday Inn Express Ellensburg
4.3/594 Reviews
Got there a little late i suppose after 8 on a friday night that apparently was a full house night. Had reserved one of the bigger rooms with a sofa seating area and only one left when i got there was on first floor right next to lobby and the gym and the breakfast area which at first i thought might be a disadvantage. I mean it was in terms of any view out the window on first floor, but facing the hotel across the narrow parking row between the hotels wasn't much of a view for anyone on this side of hotel. When we arrived the room smelled, not sure why it was mildew but something else, called in the hotel operator this evening, sorry i don't have name, but he immediately noticed it. Some people working at this places would of acted like the customer was wrong, but he got it. He had no other rooms to offer but tried to help by bringing in some deodorizer scent spray and he reduced the rate due to not being able to fix issue completely. We appreciated the attempt and overall the room was great and nice and clean, no idea about why the odor was so well not good. But, the beds were comfortable, we loved the two tv set up and the room had so much more to offer. Cost had been a bit high to be honest but apparently, it was a very popular weekend here the last weekend in August. In any case, appreciated the managing of the issue, and had a good night sleep, the noise from hallway was less than i suspected it would be actually was more noise form parking lot in morning than in hallway. But overall would stay again if in area and recommend it.

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