Hotels in Elk Grove Village with Swimming Pools

12 minutes from the airport, as a transit, catching the plane is a good fit... The driver, the front desk and the cleaning aunt are very Nice. The hotel room is big enough, there is also a desk... The reason why the health is playing is because it is older, the first floor will have some taste... but this can't be solved by humans... Auntie cleaned very cleanly

We got a room with a jacuzzi. The hot water wouldn't turn off, so we called the front desk for help. The person who came refused to put on a mask even though I explained that our family is high risk for covid. She walked away in a huff instead. We finally got the water turned off, only to discover that any amount of moisture in the air (whether from the jacuzzi in the main room, which didn't have any ventilation, or even from the shower with the fan running) caused the entire room to get DAMP. Our hanging clothes were wet. The sheets and pillows were wet. The floor had puddles, and they didn't go away. After taking a shower one morning, there was one puddle under the bed that was still there the following morning. No wonder there was mold in the bathroom and the door looked like it had water damage at the bottom. It was also filthy and poorly clean. I've stayed in a lot of cheap motels, but I've never had an experience like this. Revolting.

Extremely clean, quite, beds very comfortable, staff very friendly and helpful. Free internet, free parking, noon check out is nice not being rushed out, nice being able to sleep in. Had mini fridge in room coffee maker, microwave, and in room safe. Would highly recommend.

We stayed at this Best Western during our family vacation to Chicago (Sun July 31, 2022 to Thurs. Aug. 4, 2022). We stay exclusively at Best Westerns when they are available where we are traveling to on vacation. My husband who travels a lot for work also exclusively stays at Best Westerns, is a Diamond Select Rewards Member. We are loyal Best Western customers, which is what made this experience so disappointing. When my husband checked us in he asked the clerk on duty if our room had 2 Queen beds and was told yes. We got up to our room and there were 2 Double Beds. On our way to dinner we questioned the clerk again and he claimed to have misheard my husband saying that he thought that my husband had said 2 nights, and that this Best Western only had King or Double Beds. We said ok and asked if it was possible to get a cot, and were informed that they don't have ANY cots. Frustrated at this point my husband grabbed the card for the manager and we went to dinner. While at dinner I realized that the clerk saying he was confirming that we were staying for 2 nights, didn't make any sense as we were staying 4 nights. We get back to the hotel from dinner and I ask the clerk for 2 extra sets of towels as there weren't enough towels in the room for all of my family to shower, 2 extra blankets for my kids and an extra pillow. I was told the towels were no problem and he could get me the pillow, but there was a limit of 1 extra blanket per room. I muttered you have got to be kidding me under my breath, and I'm sure the clerk could tell I was very annoyed at this point. He handed me the towles and then asked me to follow him to the laundry room for the pillow and blanket. He wound up giving me a second blanket, which I was grateful for as it allowed us to make up a bed for my son on the ottoman he wanted to sleep on. The next three nights were uneventful. When we were leaving we decided to use a luggage cart to load all of our belongings onto so that we didn't have to make multiple trips between our room and car. My husband was pushing the luggage cart and while going down the handicap part of the curb accidently bumped the hotel shuttle. The shuttle driver went ballistic threatening to kick my husband's butt and stepping into my husband's personal space. My husband raised his voice and said, ”Listen here, I have spent more money at this company in the last year then you make. Back off.” My husband fully admits that this wasn't his best moment. After we got the car loaded my husband took the cart back, he took pictures of the ”damage” a tiny dent that was barely noticable and went to speak with the manager out the incident. The manager thanked my husband for his honesty and told him that the shuttle driver would be written up for his behavior. He was very pleased with how the manager handled the situation. We will never be staying at this location again, and strongly recommend that no one else stays here either.

Nice place to stay. No noise. We slept like a baby. We didn't eat breakfast but it smelled good. Room was a little small but comfortable. You'll enjoy your stay. Really clean place. People are friendly

With a stay at InTown Suites Extended Stay Chicago IL - Elk Grove/O'Hare in Elk Grove Village, you'll be within a 10-minute drive of Allstate Arena and Donald E. Stephens Convention Center. This aparthotel is 6 mi (9.6 km) from Woodfield Mall and 7.3 mi (11.8 km) from Schaumburg Convention Center.This aparthotel has 3 floors in 1 building and offers designated smoking areas.Featured amenities include laundry facilities and a vending machine.Make yourself at home in one of the 126 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 49-inch flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include microwaves, as well as phones with free local calls.