Christian Michele solis pacheco
July 16, 2025
We arrived at the hotel and the receptionists are quite rude, we had a bad experience with alia, it is her name, she was quite rude and rude, also that she is not well understood, the English she handles, it seems absurd to us that you have to leave the hotel at 12 and ati they let you enter until 3 to the same, the only good thing was the buffet. The Latin staff is wonderful victoria, Ruth and suleyma are so helpful plus the manager of them Carlos is his name we told him about the experience with the front desk and he apologized to us plus he offered us a free breakfast so friendly and helpful. Our cleanliness was good, the girl's name is maricela, she cared about everything, she was wonderful. As always, the Latino staff cares more about all customers, your Somali staff is not quite rude, change them all.