Guest User
September 28, 2023
I will preface my remarks by saying that I have never before felt the need to write a review such as this and have always attempted to see through minor deficiencies and not present myself as a grumpy old man. We have just returned from a 9 night stay at The Makis Hotel in Skala. We arrived close to midnight and were shown to our room (403) and were stunned to see the basic nature of our accommodation. Even at that late hour I felt it impossible to ignore, such was my wife's anguish at seeing where we were expected to spend our holiday. I was told that there were no other rooms available to switch to. Briefly what followed the next day was our discovery of a leaking toilet, non functioning air conditioning system, broken mosquito net covering for the window and dirty floors under and around the beds. With no senior management available to pursue these matters with during our 9 days we had no choice but to make the most of an extremely limited space with no shelving in the shower/toilet areas to place even basic toiletries. The view from our tiny outside space was of a huge brick wall and this further matched our impression of a prison cell block rather than a set of holiday rooms. The young staff were friendly and helpful where they could be but seemed unable to address our issues. I had neither the inclination, will, or personality to go into raving anger mode and so we made the best of an appalling situation. The pictures of the refurbished rooms elsewhere in the hotel only served to heighten our gloom at the comparison between these and our shabby circumstances. We travelled on a Jet2 holiday and if they actually inspect and approve rooms such as ours before selling them to their clients as part of a package they did us a terrible disservice. Final thing to mention and it matters not to me what people may make of my review but when the "hot" elements of a buffet cooked breakfast are left uncovered and barely luke warm you know you are not staying in quality accommodation.