Emerald Villas & Suites - the Finest Hotels of the World Guest Reviews
4.9/5
Outstanding
59 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
Filter by:
Sort by:
All reviews(59)
Positive reviews(41)
Reviews with photos/video(10)
Negative reviews(1)
Guest User
Panoramic Suite, 1 Bedroom, Private Pool, Sea View (Suite)
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The environment is very good, the service is also very good, the only thing is that there is no breakfast
Original TextTranslated by Google
Guest User
Honeymoon Suite
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The room is quiet and beautiful
Original TextTranslated by Google
Kim I
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 26, 2024
So I’m reluctant to share this lovely place but I know it’s the right thing to. It’s in a beautiful large village/small town. No big impersonal hotels. It has a lovely Greek community atmosphere from the cafes and restaurants to the supermarkets and the butchers. But back to Emerald. It’s beautifully put together and has everything you need. All of the accommodation is exquisitely thought out and put together. We love the classic villas as they tick every box for us. I won’t list them all but top of the list in no particular order are wonderful friendly staff - Dimitros, Dimitra and Christine. Comfy beds, super clean facilities, great privacy, salty pool, perfect sun beds, plenty hot water, superb kitchen and even a resident tame cat called Mythos. I wouldn’t hesitate to recommend. I’d move here tomorrow if they would sell me a villa!
Response from Property: Dear Kim, It makes us really happy to know that your expectations were met and you have enjoyed your stay with us. Our main priority is our valued guests to feel the hospitality of the Emeralds and we hope that you have enjoyed every single moment. It has been a pleasure and an honour to meet you, we are looking forward to welcome you back soon. Kind regards, Emerald Villas & Suites Administration
adrianna003
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 18, 2024
The place is just from my dream.. Amazing suite with private pool, wonderful view and you can have so many privacy and feel the peaceful environment around! We woke up with beautiful sunrise straight from our bed. And the staff are so nice!! I think Dimitra? sayed such a warm welcome to us and Irene such a pleasant goodbye. I wish I could stay there forever :)
Response from Property: Dear Adrianna, It makes us very happy to know that your expectations were met and you have enjoyed your stay with us. It has been a pleasure and an honour to meet you and we are looking forward to welcome you back at our premises soon.Take care, Kind regards, Emerald Villas & Suites Administration
Massimo_Picca
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 6, 2024
One of these places in the world where you leave a part of your heart that you can’t wait to come back and find again. From the very first moment you feel in your new luxury home in Zakynthos. Everything is simply perfect. The design of furniture, every detail, the stunning view from the room, the romantic large private pool which you can enjoy day and (believe me it’s worthy ) night. Staff led by wonderful Dimitra is simply superb, taking warm care of you providing advices and suggestion when necessary, and disappearing when it’s appropriate.
Response from Property: Dear Massimo, Thank you for your kind words. We are very glad that you have enjoyed your stay with us and your expectations were met. It has been a pleasure and an honour to meet you. We are looking forward to accommodate you at our premises again in future. Kind regards, Emerald Villas & Suites Administration
NeliI24
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 2, 2024
I would like to thank you for the outstanding customer service provided by reception Team, particularly Irene and Dimitra (with whom I’ve been in contact via emails). My sister and her husband Iva and Paco stayed at Emerald Villas in June for their honeymoon ( gift from me for their wedding), and they were extremely pleased with the personalized attention received from the staff. Thank you for making them feel truly special! The Emerald Villas Honeymoon are amazing! Absolutely paradise!
Response from Property: Dear Neli, It makes us very happy to know that our valued guests have enjoyed their holidays and stay with us. It has been an honour and a pleasure to meet them and we hope to have the opportunity to accommodate you at our premises again in future. Thank you for your kind words, Kind regards Emerald Villas & Suites Administration
Explorer40868519167
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 1, 2024
Wow where do I begin! We visited the beautiful Emerald Villas and Suites in May. We were eloping on the island and staying for two weeks in the honeymoon cave allure suite. Oh my god it did not disappoint!! I don't know how it was possible but it was better than the pictures online! When we booked the room we had lots of contact with Christine and Dimitris. They so very kindly arranged to get our wedding outfits steamed before the big day which was fantastic and took a lot of stress off. We got to meet the amazing Irene who was like our guardian angel. She made contact every day to see if anything was required and for housekeeping. The room was kept immaculate at all times and the housekeeping and all maintenance staff are just brilliant. Even though we were eloping it felt like we were with family while staying at Emerald. It was truly one of the best experience of our lives and it was down to how each of the wonderful staff run this place. There is so much attention to detail, care and love put into it and you can feel it. Nothing was too much trouble and they were always so genuinely happy to help. The facilities in the room were unbelievable, the pool, the floating bed, the cave, the kitchen just everything! We had used the portable BBQ and were even able to order already marinated meat and fresh vegetables from the local cafe which was soooo good and made for a great day! We were also very fortunate to get a couples massage the day before our wedding too which was just so perfect and relaxing! They really offer so many services at Emerald! We have already booked to come back next year and honestly don't think we will stay anywhere else after the magical time we had for two weeks. Still can't believe what we experienced was real and we are forever grateful to each and everyone of the staff at Emerald! A huge thank you to Christine, Dimitra, both Dimitris and the wonderful Irene! Can't wait until our visit next year and hope you are all keeping well :)
6/9
Response from Property: Dear Rachael, Thank you very much for your kind words and for sharing your experience with us online. It makes us really happy to know that your expectations were met and you have enjoyed every single moment of you stay with us. It has been a pleasure and an honour to be able to assist you with your wedding arrangements and we are very glad that you have enjoyed the big day. We wish you a happy life together and we are looking forward to seeing you next year. Kind regards, Emerald Villas & Suites Administration
bairving
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 13, 2024
This hotel is AMAZING. We would never leave if we didn’t have to go back home :) The view, amenities, and service are all totally exceptional. Christine, Dimitria, and Irene worked with us months in advance to book a car, boat tour, and even helped us acquire ferry tickets!! We’ve never experienced this level of service and we work in hospitality! We are already planning our return trip. If you’re visiting Zakynthos this is a must stay. If you’re *thinking* about visiting Zakynthos this hotel justifies the journey alone. Paradise!!!
Response from Property: Dear Brook, Thank you for your kind words. It has been a pleasure and an honour to meet you. It makes us very happy to know that your expectations were met and you have enjoyed your holidays and your stay with us. We hope we will have the chance to welcome you back at our premises soon. Kind regards, Emerald Villas & Suites Administration
alanwH4441NZ
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 22, 2024
From being picked up from the airport to being dropped off 2 weeks later this was one of, if not the best, holiday we have had in years. From being picked up by Dimitris at the airport to being dropped off when we left there was nothing to complain about. The whole team at Emerald are there to make your holiday unforgettable. The housekeepers arrived everyday to make sure everything was in order, changing sheets and towels every 2 days, and cleaning the floors everyday and the pool was checked every 2/3 days. Nothing is too much trouble for the Emerald team. The villa is a couple of km from the harbour of Agios Nikolaos and really you need a car as taxis are pretty much a rare sight. This part of Zakynthos is pretty quite so if you want a nightlife of discos and clubs this area is not for you. Plenty of great restaurants, 3 course meal with a carafe of local wine £60 per couple, although some cost considerably more, are around some with walking distance, just remember its all downhill from where Emerald is so the walk back can become a bit of a trek. Many thanks to Dimitra, Christina and Dimitris who make sure your holiday is perfect again nothing is too much trouble for them. We will be returning again in the next year. Go you will not be disappointed. A&J
Response from Property: Dear Alan, Thank you for sharing your experience with us online. We hope we made your holidays special and unique. It makes really happy to know that your expectations were met and you have enjoyed every single moment of your stay with us. We are looking forward to accommodate at our premises again in future. Take care. Kind regards, Emerald Villas & Suites Administration
Zeyad K
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 24, 2024
Our stay at Emerald Villas & Suites in Zakynthos was truly unforgettable. The staff were incredibly friendly and accommodating, going above and beyond to ensure our comfort and satisfaction. From the moment we arrived, we felt welcomed and valued. Their attentiveness to details and genuine care made us feel like VIPs. We especially appreciated their helpfulness with recommendations and their quick response. Thank you to the entire team for making our stay so memorable! Shoutout to Our Super host Irene , Dimtri , louis , christine and dimtries who made us feel super special.
Response from Property: Dear Zeyad, Thank you for your kind words and for sharing your experience with us online. Our main priority is our guests to feel the hospitality of the Emeralds and we are very happy that your expectations were met and you have enjoyed your stay with us. It has been a pleasure and an honour to meet you, we are looking forward to seeing you again in future. Kind regards, Emerald Villas & Suites Administration
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
We’re do I start! After two weeks I’ve finally started to come back to reality. What a dream it was to have spent the most wonderful 4 days in the honeymoon caves. From start to finish emerald villas have exceeded my expectations and more. The place was absolutely stunning me and my partner hardly left and why would u want to with a beautiful view and villa with everything you need there. The day we landed the team were so attentive to our needs went through everything in villa, places to book for dinner, best places to visit. We even booked a private chef to come to our room which the food was out of this world, felt like royalty didn’t have to lift a finger which were not use to. But so nice to relax enjoy the views chat and enjoy our night. Which my partner had been planning with Christina and the chef Alexandros for my beautiful engagement proposal. I was so taken back and I said yes! Everything was so so magical. And to help my partner sort everything with out knowing they done great. I’m one lucky lady! The sights around the villa, the beaches the people are honestly so beautiful we can’t wait to return. The villa itself was a dream waking up everyday with the beautiful sunrise from our bed. Our room cleaned every day. Anything we needed, we got did t have to wait around at all. The facility’s where so clean everything u needed was there. The Demetris even stopped at Lidl, so we could do a food shop before going to the Villa. The restaurants were so nice lots of different food to choose from we done a boat trip had a look around the island. There’s so much I could say about our stay. But all I will say is BOOK u will not be disappointed it’s such a beautiful place to stay and the employees at emerald villas are second to none. 10 star service. I would just like to say a huge thank you to Christina, Dimitra, Irene, Demetrious, the chef. Even down to our drivers and our cleaners u all made our stay perfect and we’re so kind we’re so grateful for everything and we can’t wait to come back lots of love Ceri and Jamie xxx
6/13
Response from Property: Dear Ceri and Jamie, Thank you very much for your kind words. It makes us happy to know that your dreams came true and your expectations were met! We hope we made your holidays exceptional and unique. It was an honour for us to meet you and we are very glad that your engagement proposal was magical and special! We are looking forward to seeing you again soon and to accommodate you at our premises. Kind regards, Emerald Villas & Suites Administration
John R
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 21, 2024
The suites are utterly immaculate. Everything is as pictured on website only better. The team who we engaged with Irene, Louis, Dimitrious and many more are absolutely charming. My wife wants to return and live here permanently! Rooms are made up everyday when convenient for you. Transfers to restaurants in the area, in smart clean cars with punctual & polite Dimitrious was super simple great value. For a couple wanting time together and decompress surrounded by elegance, book here!
Response from Property: Dear mr John, Thank you for sharing your experience with us. It makes very happy to know that your expectations were met and you have enjoyed your holidays. It has been a pleasure and an honour to meet you and we are looking forward to welcome you back at our premises soon. Kind regards, Emerald Villas & Suites Administration
537krzysztofz
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 9, 2024
My wife and I spent our wedding anniversary here and it was a dream vacation. Everything was perfect. Privacy, peace, quiet and total relaxation. Beautiful view. Room service arranged for a specific hour is a great option. Nice and discreet service (greetings to Irene). I recommend 100%.
Response from Property: Dear Krzysztofz, Thank you for your kind words. It makes us very happy to know that your expectations were met and you have enjoyed every single moment of your stay with us. We are looking forward to welcome you back at our premises soon.Take care Kind regards, Emerald Villas & Suites Administration
Guest User
Stayed in Jul 2024
Other
1.0/5
Posted on Jul 8, 2024
Very rude staff! We had booked this accommodation for June, but due to the fires that were happening in Greece, we were unable to make it and wished to cancel our reservation. We even canceled before the 22ht June which based on their terms and conditions, was the last day to cancel in order not to pay the full amount. THEY DELETED THEIR TERMS AND CONDITIONS AND CHARGED OUR CARD ON THE 22ND. On the terms it stated clearly that the last day for cancellation was 23rd June. Just don't go there unless you want them to steal from your card.
324lesleym
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 23, 2024
We stayed at the 4 bedroom villa right at the top of the hill and it was perfect for a week’s holiday. The villa was stunning inside and the outside space was perfect with superb views and a beautiful pool. You could pretty much order in anything you needed, whether that be breakfast, lunch, dinner or even just basic provisions so you didn’t have to leave the villa unless you wanted to. That said, there were some lovely restaurants in the area so I would recommend trying these out too. We had a car for part of the week and used the villa’s driver & transfer services on other days but all were arranged by the team - mainly Dimitra who was amazing. We all said we would have no hesitation in re-booking. You will not be disappointed.
Response from Property: Dear Lesley, Thank you very much for your kind words. We hope you have enjoyed every single moment of your stay with us. Our main priority is our guests to feel the hospitality of the Emeralds. It has been a pleasure and an honour to meet you and we are looking forward to accommodate you at our premises soon. Take care. Kind regards, Emerald Villas & Suites Administration