Hotel Nordic

Great lunch stop whilst skiing. The staff were friendly, the food was very nice and the service was quick. Kew of the mountain whilst eating lunch is lovely. Cannot comment on accommodation as did not stay. Some lovely old cars and motorbikes inside.

Dear Nordic Hotel Management, I am writing to express my disappointment with the service we received during our recent check-in at your hotel. Unfortunately, our experience was far from satisfactory due to the behavior of the receptionist. Upon arrival, the receptionist was notably unfriendly and rude. She explained that she was alone and overworked, and she made it clear that she had no time for any discussion. While we understand that staffing issues can arise, the manner in which this was communicated was unprofessional and discourteous. Additionally, we were informed that we needed to pay extra for our 4-year-old child, which in itself was not an issue. However, the way this information was conveyed was aggressive and unwelcoming. We have never experienced such poor service in any hotel, and it left a very negative impression on us. Due to this unpleasant encounter, we have decided to seek accommodation elsewhere where we can expect a more friendly and respectful service. We hope that you address these issues to prevent future guests from having a similar experience. We will also share the same on social media. Sincerely, Joe Bernardi

The hotel is expensive for what is provided. The big plus is ski-in ski out but I would expect a kettle and tea/coffee making facilities, water available at dinner at no charge and a working hair dryer and towel rail. Wifi is free if booking through the hotel website otherwise it is only free in the public areas.

Its our third visit as there are few hotels on the granvillara pistes and this one has a swimming pool and bowling alley with evening entertaiment. Rooms are warm comfortable but small with only two english channels on the tv but free wi fi from the bar if you choose a room prefixed 2.There is no kettle and the two pegs behind the door will not take your jacket so take your own coat hanger as theirs do not come of the rail.Breakfast and dinner are excellent and buffet style ensuring a swift exit to the piste or bar where the prices are very reasonable ,cana of beer Euro 2.80 wine by the bottle euro 12.20.The nordic ski shop is next door and our ski hire arranged by andorra travel service was 70 pounds each for the week The ski lockers are included in the room hire and activated by your room entry card but are unheated so you must take your boots to your room All the staff were friendly and helpful except one member

Nice and beautiful hotel, excellent location, very close to the slopes; the hotel has also free lockers; the food was good with very friendly personnel. If you go by car there is plenty of free parking places of the hotel. It is a good value for money. There was only a very unexpected and unpleasant surprise - to have access to internet in your room you have to pay 3€/day! Only in the lobby there was free internet connection. That does not make sense in the current days.

Hotel was perfect location for the mountain with a 4 man lift outside and gondola a 5 minute walk. The hotel was clean and beds made everyday. The breakfast and dinner were excellent, something for everyone. Nice pool and games room for the kids. A couple of local places nearby but not much to chose for apres ski.