Hotel Zelen

it was so loud and close to the aprty the area and they wont tell you ,also they gave me hard time getting more than one towel

Great property for the convenience. We booked the luxury suite which offered a private bathroom and had a small living room area. For the price, it’s well worth it. Instructions are very clear and the staff was very helpful. Not much parking if you’re traveling with a large group.

I loved Hotel Zelen! Staff was super friendly and accomodating. I'm not even kidding the walk to the beach was like one minute and the shopping area is like maybe a two or three minute walk.

Hotel was clean and quiet , staff was very professional , breakfast Was very good,we liked the hotel

The place i stayed over exceeded what my expectations were. I really just need a place to crash after a night of drinking. It was safe, and very close to where i was. I will be going back to that place next year.

Truly an awful experience from start to finish. We arrived at 8AM hoping to leave our bags, park, and possibly check in early. We understand early check in isn't always possible, but we were hoping to ask and pay an extra fee. Unfortunately, there was no reception available until after 11AM. While waiting, we had to move our car several times since every space blocked in other cars. When we finally check in, the receptionist gave no information about the property, wifi, etc. The room itself was fine, though was not as pictured on *******. It had a shared outdoor bathroom which would have been fine if we expected this, but we didn't. The room itself had no hooks to hang anything and had stains on the sheets. The final straw was when we needed to leave to visit a relative and our car was trapped in. It took 2 hours for the staff to find the owner of the car and let us out. Why they offer parking if you can't use your car, we don't know! I wouldn't recommend staying here if you want privacy, service, or to use your car at all! There are many other options nearby that are a better value. In fact, we did not finish our stay and instead went elsewhere to salvage our trip.

Truly an awful experience from start to finish. We arrived at 8AM hoping to leave our bags, park, and possibly check in early. We understand early check in isn't always possible, but we were hoping to ask and pay an extra fee. Unfortunately, there was no reception available until after 11AM. While waiting, we had to move our car several times since every space blocked in other cars. When we finally check in, the receptionist gave no information about the property, wifi, etc. The room itself was fine, though was not as pictured on *******. It had a shared outdoor bathroom which would have been fine if we expected this, but we didn't. The room itself had no hooks to hang anything and had stains on the sheets. The final straw was when we needed to leave to visit a relative and our car was trapped in. It took 2 hours for the staff to find the owner of the car and let us out. Why they offer parking if you can't use your car, we don't know! I would NOT recommend staying here if you want privacy, service, or to use your car at all! There are many other options nearby that are a better value. In fact, we did not finish our stay and instead went elsewhere to salvage our trip.

Very good location, within walking distance to restaurants, shops, and all the nightlife. We felt very safe when walking around at night. The property is clean and well maintained, we enjoyed our stay.

A clean and convenient place to stay right in el Tunco, walking distance to surf, shops, restaurants, etc. No hot water, but that is expected in the area. It was worth it to pay a little extra for a private bathroom. Pool was nice and clean with nice outdoor lounging areas. My only complaint is that the bed was mediocre for comfort.