Hotel Yauco

Terrible service, super deteriorated, we found the room dirty, rat excrement on the floor,... A rat in the lamp... the toilet detached and leaking water... the bathrooms without hand soap... Terrible experience. And the staff was told. And they got upset. Still and with photographs

We arrived with good expectations since the Hotel has potential in terms of the location, the façade and the services they claim to have, and for the cost they manage they left a lot to be desired... From the reception not at all friendly, it was not mentioned that there was There was a failure in the WiFi service, until when I passed by I found out from another guest that he was also going to complain. I asked about the time when the use of the pool ends and the receptionist answered me angrily "IT'S ALREADY CLOSED" and I told him, but I'll stay tomorrow too, hey! The WiFi was restored until the next day in the afternoon. The restaurant seemed to be good, and it opens at 7:00am, a good time for those of us who come to business very early, but it was also disappointing since for breakfast they did not have many options WITHOUT EGG, there were not several of the ingredients that are offered, he says It was called "Restaurant Bar" and the decoration had nothing to do with it. In the afternoon I wanted to use the pool and the spirits went down since it was filled with garbage, there was no atmosphere, at least music for a drink or spending the afternoon there. I would return unless there were no more places to stay in all of Rosario.