Hotel Fuerte El Rompido

Hotel Fuerte El Rompido Reviews

Hotel Fuerte El Rompido

Urb. Marina El Rompido Carretera H-4111 Km. 8, El Rompido, Andalusia, 21459, SpainView Hotel Details
Hotel Fuerte El Rompido
Hotel Fuerte El RompidoHotel Fuerte El RompidoHotel Fuerte El Rompido
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Hotel Fuerte El Rompido Guest Reviews

4.3/5
Very Good
71 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(71)
Positive reviews(38)
Reviews with photos/video(11)
Negative reviews(7)
Guest User
Standard Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
All hotel excellent would stay again
Guest User
Standard Double Room
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Everything is very good, the place is very cool. A lot of tranquility.
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toni
Standard Double Room
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 14, 2023
It was a great few days, everything was wonderful, I recommend it.
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Guest User
Double or Twin Room with Side Sea View
Stayed in Jun 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jun 24, 2022
Perfect location, super attentive staff and very good facilities
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Guest User
Double Bed Room
Stayed in Jun 2022
Travel with friends
3 review
4.0/5
Very Good
Posted on Jun 26, 2022
Very good
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Jane W
Stayed in May 2024
Solo travelers
2.0/5
Posted on May 26, 2024
I went solo with Saga. I had arranged to meet up with two friends met on previous holidays but living far apart. The hotel looks great from photos but in reality it’s very awkward to get around. You have to take one lift to floor 5, walk a long corridor to another lift to floor 4 to go to meals. The food is the worst I’ve ever had in a hotel, the ‘egg chef’ at breakfast pre-cooks omelettes, fried eggs and boiled eggs and they’re left piled up to get rubbery! There was not one dish I could recommend, the only tasty thing was the plain yogurt with raisins & cereal toppings. My bathroom had black mould all around the bath and shower. The Saga rep said they have to clean it or move you, neither happened. I was there a week and very happy to leave. I met my friends, so that was nice and we ate out which was a solution to the awful food provided.
Response from Property: Dear Mr. Guest I would like to thank you for sharing your impressions about your last stay at our hotel. We are sorry that our buffet was not to your complete satisfaction. We take note of your comments to continue working and achieve excellence. Sincerely, Teresa Delgado. Customer service department.
Flyer14747187173
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 29, 2024
Just had a great week at Hotel playagarden El Rompido Beautiful hotel with great staff, had read previous review that knocked the staff but I couldn’t fault them, always happy to help especially pool bar staff. Yes, English isn’t widely spoken but it’s Spain?? If you want a full English service of pubs, Irish bars and English style food try Benidorm! If you want a great relaxing stay with great beaches, seafood restaurants, in what I would call proper Spain then this is the place to stay and visit.
Response from Property: Thank you so much for sharing your wonderful experience at Hotel Fuerte El Rompido! We're thrilled to hear that you enjoyed your stay and appreciated the dedication of our team, particularly the pool bar staff. Your kind words are truly encouraging, and we'll make sure to pass on your compliments to the team. We’re glad you embraced the local culture and charm that El Rompido has to offer. It’s fantastic to know that you found our location perfect for a relaxing stay, with its beautiful beaches and authentic seafood restaurants. We hope to have the pleasure of welcoming you back for another memorable stay in the near future! Warm regards, Isabel Santana Liroa Customer Service Department
marke11
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 2, 2024
We had a very relaxing and enjoyable week at the end of May 24. We were on a Saga all inclusive holiday. The hotel is on a spacious site with well tended gardens, all areas of the hotel being kept extremely clean. Our room was spacious with plenty of wardrobe space. Sunbeds were always available during our stay. Staff were all friendly helpful and efficient. Despite other reviewers concerns we found the food in the restaurant excellent with always a lot of choices and well presented. Food was on self serve buffet basis, in the restaurant, drinks were brought to your table but the service was fast friendly & efficient. A very quiet adults only pool was very relaxing. Next to the small village/town of El Rompido and a short walk to the ferry for the unspoilt beach. This is a hotel to go and have a very relaxing time, not a place for discos and nightlife. Would definitely go back. I suspect the hotel get quite busy during the peak summer periods but late May, early June it was very pleasant.
Response from Property: Thank you very much for your nice score! Best regards, Monica Rivas, Customer service department.
Lindyloo1450
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 20, 2024
This place is amazing, has everything from lovely walks, cafes and trips. We stayed as part of saga all inclusive and the value is amazing. I can honestly say that the staff here are the most hard working, polite and efficient than anywhere I have stayed, they are a credit to the hotel. From the housekeeping to the restaurant and bar staff, they are all brilliant. The hotel is in a quiet area but there are so many lovely walks, restaurants, shops and trips it just seems to have everything you could need. The rooms are generous with great beds and balconies, very clean and close to beaches, cafes and shops. The food is fresh and although not an extensive menu there is enough variation and most of my fellow travellers agreed on the quality of what was on offer. We will definately be back!
Response from Property: Dear Lindy, We greatly appreciate your stay with us and your time in detailing your experience with us. We are delighted to hear that your experience was satisfactory and that both our facilities and your room were to your liking. Thank you for mentioning the professionalism and friendliness of our staff and the quality of our restaurant, we work every day to offer a great experience to all our customers. Your opinion is very important to us as it motivates us to continue working with a big smile. It would be a pleasure to welcome you again. Best regards. Jéssica Marín Fernández, Customer Service.
sarah m
Stayed in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 16, 2024
This lovely hotel is a must for nature lovers, particularly bird watchers. It is a well run hotel, with a lovely outlook. Everything is very well maintained and the dining experience is unhurried, staff are extremely quick to serve drinks and the food is of a good quality. The area is very quiet so this hotel is not for you if you want to go clubbing, but if you want to take leisurely walks along th beach or through the countryside and recharge your batteries then this is a winner. A short ferry ride over to the beach is a must as the beach is superbly quiet and just stunning. My second visit here, and I will return again
Response from Property: Dear Sarah, Thank you very much for your kind words describing your stay at Hotel Fuerte Rompido and for taking the time to share them on Tripadvisor. We are pleased to know that you enjoyed your stay with us and our little paradise. As you rightly say, for lovers of nature, relaxation and gastronomy, it is a visit that will not leave anyone indifferent. Your opinion is very important to us and motivates us to continue working every day to offer a great experience to all who visit us. We hope you visit us again soon, Best regards, Jéssica Marín Fernández, Customer Service.
Cruiser827455
Stayed in Apr 2024
Couples
3.0/5
Posted on Apr 18, 2024
I'm sorry to do this but this is my 3rd visit to this hotel and although it is good value I am left disappointed that the meals are all served indoors in a plastic conservatory. When asked if they would open up to eat alfresco we are given many excuses. Also I emailed the hotel before I arrived to check that the a la carte restaurant dos faros would be open during our 3 week stay. On arrival it was clear that was untrue. Now we have been to this hotel 3 times September May and April and it has never been open. I checked as this was our 50th wedding anniversary and we wanted to eat at a nice restaurant but sadly that won't happen. So much so that I am returning home half way through vacation. Obviously we won't return as we looked at the advert for the dos faros restaurant checked beforehand but we're told something that was untrue.
Guest User
Stayed in Mar 2024
Couples
2.0/5
Posted on Mar 22, 2024
Enormous hotel for groups or families. We arrived for an overnight stay and a hotel less than half full,,but were placed at the very end and a long walk to the room when a nice room would have been available much closer to the reception. The underground garage was not clearly indicated at entrance so we had to park in an area 4 minutes walk from reception. Breakfast was the worst possible, b very little fresh produce, bacon so fat and uncooked I wouldn’t feed it to animals, in general, this was not a nice experience.
Response from Property: Dear Christopher, First of all, thank you very much for your stay in our hotel. We are very sorry for the inconvenience. Do not hesitate next time to let us know at the moment so that we can help you. Monica Rivas, Customer service department.
Guest User
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 22, 2024
Very high standards of cleanliness and lovely staff. Having asked for a quiet room I was given a room on a noisy and busy corridor. Despite the fact that the hotel was only 25% occupied, my request to move to a quieter area was refused. The food was not very inspired but no one starved.
Response from Property: Thank you so much for your feedback. We take very seriously all of your comments. We are very sorry for the noise incident and that the food was not as expected. We have many different guests at the hotel, so we adjust ourselves accordingly to their nationality. We have to serve food based on everyone's needs. Regarding our buffet and dinner, I inform you that we work with a 14-days "food-wheel" so our guests can taste different dishes every day. At least we always have 3-4 cold dishes, a salad island, 2-3 prepared salads, 4-5 hot dishes, 2 creams/soup, 1 rice, 2 different pastas and sauces, 2 meat dishes, 2 fish dishes, 4-5 desserts, full baskets of fruits. About the breakfast buffet, we serve a Continental buffet and our guests are provided with typical english breakfast (bacon, beans, etc.), bread for toasts, spanish churros, white sponge cake, different charcuterie, croissants, pain au chocolat, etc. Best regards, Monica Rivas, Customer service department.
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
This is a very nice place to visit. The people are so friendly and helpful too. I ever forget this hotel. What a view from the balcony. The cleaning staff was very kind and professional. Always clean when I came home from the pool
Response from Property: Dear Mr. S_renv877 Thank you very much for this very positive evaluation. How good to know that everything has been to your complete satisfaction and that above all the disposition and professionalism of our entire team stands out, they are without a doubt the soul of the hotel and I am delighted to send them your good words. We hope you return soon, we would love to welcome you again. Sincerely, Wijdane Hansal, Dto. customer service,
Guest User
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 23, 2024
The central heating is not switched and the bedrooms are very cold in February. Not what you would expect. I have stayed in other hotels in Spain at this time of the year and heating has been provided. At times I have had to resort to wearing my anorak to read in bed!