Top Hotels in EL Nido with Spas

Our room was very nice, clean and large. The location of the hotel with the private beach was of course the absolute highlight. The staff was super friendly. Kayaks etc. could be borrowed for free, which is also a big plus. Unfortunately, there was only boiled coffee at breakfast, you had to pay extra for the rest - I find it really sad at the price. Likewise, the staff is sometimes very slow. When I sit alone at the pool bar and have to wait 15 minutes for my coke + have to point it out again, it's really a shame.

The environment is very beautiful, the rooms are large, and the facilities are very user-friendly. For example, there is a flushing faucet at the door of the room, so you can rinse the sand off your feet before entering the house. The service is particularly good, every waiter you meet will greet you warmly. Pay attention to needs and provide services at all times while eating. The only downside is that the food in the restaurant is on the salty side. The three dishes I ordered for dinner were all very salty, and all the salty foods at breakfast were also very salty!

The resort is in a great location with a small but quiet beach and a nice house reef outside. Beware that some units require walking up a lot of steps and the ones set away from the beach have a lot of mosquitoes around. The staff are super friendly and nice although the service of the hotel could be more attentive i.e when lying on the beach you don’t get asked if you want drinks. Room cleaning was only done once in our 7 day stay and only because we asked for it. Towels are not automatically offered to beach goers all the time. The restaurant is pretty slow with almost an hour for food to arrive sometimes. The food itself can be nice depending on what you order. Some is pretty good actually…others a bit average. Pricewise, this isn’t a cheap hotel and I feel that if you compare the price to resorts in other tropical beach locations around the world, you get much better service in other places like Sheratons, Marriotts and Hiltons etc. that said, overall I would still recommend Matinloc for the great beach and reef.

The environment is beautiful, quiet, suitable for vacation, and there are various activities to participate in. The room is not large, basically there is no network signal, it is not suitable for mobile phones, the TV is not good, and it is suitable for the waves every day. Dining is ok, in general, lunch & dinner is only drunk with free white water. Although the juice and soft drink are not too expensive, but the price is more than 3,000 a night, the drinks are still a bit pit! The beach of the hotel can't be launched into the water. There are good beaches by boat, and there are no people, so most of the photos I upload are beaches that go to sea.

It is a hotel very close to the beach and close to the excursions that leave from the port, many places to dine, nice pool. I had problems when I arrived with the internet connection, TV working badly, hot water, etc; finally, due to insistence, they upgraded me to a bigger room but with cleaning and maintenance problems as well. Forgettable breakfast. I think it is a hotel with great potential due to its location and facilities, but they should pay attention to the details of cleaning, maintenance and so on, instead of naming everything in the hotel (even the toilet tank cover), manage it with Someone who has been in a large hotel chain to see all the shortcomings as today it seems to be run by families with no experience in hotel quality.

My stay at El Nido Resorts Lagen Island was nothing short of extraordinary. The staff's warmth and genuine hospitality were exceptional; they always wore smiles and went above and beyond to ensure a memorable experience. From assisting with ferry bookings to surprising me on my birthday with a beautifully decorated bed and a delightful cake, their thoughtfulness was truly heartwarming. Special thanks to Carell, Jojo, Harnie, John, and Arvin for their outstanding support. The resort's happy vibe upon arrival sets the tone, and you leave with a smile, longing for more. The complimentary tours, seamlessly integrated into the package, were made exceptional by the supportive guides, creating a private and well-timed experience. Opting for the overwater bungalow was a unique and enchanting experience, adding to the paradise that is El Nido Lagen Island. The buffet-style meals offered three times a day were a culinary delight. I wholeheartedly recommend El Nido Resorts Lagen Island for an unforgettable and highly recommended getaway. Thank you for an exceptional stay!

We booked this place for a resort that we can unwind in. We aren’t ones to complain so please read this review and pick another place. El Nido is beautiful and there are some lovely resorts and accomodation around. The Orange Pearl is not this. The service is terrible. The manager is rude and doesn’t help with anything at all, even just asking for clean sheets and towels after our room wasn’t serviced like he said it would be multiple times. Music starts blaring from 7am so no relaxing at all. This is for their breakfast which is poor to say the least as we chose not to eat there after trying it on the first day. The restaurant is nothing great either The best part about the room is the aircon which works well. We are the closest room to the main reception area and we don’t get any wifi and neither do any of the other rooms. There is no coverage in any of the rooms either. The bathroom smells like sewage and the drains don’t work so prepare for the bathroom to flood when you shower. The location is right on the beach which is lovely but it also means you sit on your small balcony and get harassed by people selling things whenever you’re outside of your room which we understand around town but it’s a pain when you’re trying to read or relax. Overall this place is just not like some of the other places around the Phillipines we have stayed and so I’d recommend to stay away from it.

The hotel has an excellent view. We were so excited and were even more impressed with the hotel staff. They were attentive and helpful. We arrived at the hotel with no plans for tours .The guests staff immediately put our tours together in no time and took care of everything we needed. The food are great and the drinks are excellent. The pool is heavenly situated where you have an excellent view of the rock wall. Our special thanks to Lanie, you really made our stay in your hotel pretty special. We will come back!!!Not to forget, the staff were very friendly and accommodating. Always smiling and very approachable. We had an awesome time at Lagùn Hotel and we appreciate the great service. Awesome hotel, awesome STAFF!!

Still have some things to work on.. They didn’t started on top when our pre-booked shuttle didn’t showed up at airport. Waited an hour until a security guard at the airport helped us order a tricycle. Some misunderstanding between booking office and the reception was the answer, but they paid for our tricycle. It was a nice and modern hotel. Not a resort for pool relaxing because they only have few sun beds and always occupied. Even towels were few. Always in laundry was the answer. The rooms were tiny and dark. Always humid and moist. All our clothes and even bed linens felt wet. The food was tasty and good. But as in many places the service isn’t very fast. Long waiting times, from order to waiting even if they weren’t crowded. They were really keen on the allergies and made some offer to try to fix things. Even if they had spring rolls med of rice paper on the menu, of course the rice paper were out of stock they didn’t got new for our whole stay. As much others. No Cola Zero. Out of French fries and so on. They’re not quick to clean used glasses around pool area. Our tv didn’t work. They had not a great interest in trying to make it work. Our door lock same thing.. Good thing is the free shuttle to ElNido, LioBeach and the airport. Upon checkout I got the question how the stay was, my hesitation in answer and that it didn’t fulfill my expectations I didn’t got any reaction or questions how they could have done better. Don’t ask the question if you don’t want the answer.

The hotel is behind a mountain, which means the only way in and out is with their transfers in 4x4, that are absurdly expensive. There is a 3 min path through the forest to a point where a tricycle can pick you up, but you need to call them ahead. The description in booking is not accurate, there is no 6 min walking to el nido, it is more 15 min tricycle + 3 min walking. I would have loved to know this in advance, we travel with kids and would have gone for an easier option. The premium villas are up the mountain, you need to go by funicular, which sometimes is not working due to maintenance issues, then you have to get a car up to your villa, both things you should plan ahead, the funicular operator is not always there, neither the cars. Also the funicular is not working early in the morning. The breakfast is supposed to start at 6 am, which is a reasonable hour if you are planning to go to a tour, but the 3 days that we went at that time, not everything was ready. They picked us up from the airport with a pick up, the luggage was behind in the open and arrived completely covered in dust, the butler tried to clean it but it wasn’t easy. There are several things in the villa that weren’t working properly, like hair dryer, really bad smell in the toilet, dirt in the curtains… but those were small issues, the main issue we had is that in our last night our rooms were full of bugs, they were everywhere and it was impossible to sleep like that with bugs crawling over us, so we moved to a much smaller villa down the mountain and they gave us a discount due to the downgrade. The discount was nice and the staff did their best with the situation, but we lost more than 1 hour trying to kill the bugs to sleep there and also in the morning we had to review all the clothes in the luggage and remove the dead bugs after the fumigation. The pool toilets are out of order and you need to go to a first floor. In summary I don’t think the above is acceptable in a 5 starts hotel with the price they have. The tours were absurdly expensive, but I can’t tell if they were nice because we outsourced.