Guest User
May 11, 2023
NEVER BOOK THIS HOTEL, IT IS SCAM. This hotel has been the WORST EXPERIENCE of my life. Upon arrival, we found out that THERE WAS NO HOT WATER, the shower drain didn’t work, there were hundreds of ANTS, COCKROACHES and the staff is the rudest thing ever. We were able to spend half an hour in the room because we couldn't even take a shower after a long flight, much less sleep there surrounded by bugs. I've been in much better hostels than this supposed 3-star hotel, which isn't even super cheap. We had to book another hotel and Golden Monkey Beach Hotel did not want to give us a refund. The staff is rude, threatening and we were honestly scared of staying in a place like that. In addition, there is no security at all, it is very noisy and it is far from the beach and the downtown. ————- NO RESERVÉIS NUNCA EN ESTE HOTEL, ES UNA ESTAFA. Este hotel ha sido la PEOR EXPERIENCIA de mi vida. Al llegar, nos encontramos con que NO HAY AGUA CALIENTE, el desagüe de la ducha no traga, hay cientos de HORMIGAS, CUCARACHAS y el personal es lo más maleducado que existe. Pudimos estar media hora en la habitación porque no podíamos darnos ni una ducha después de un vuelo largo y mucho menos dormir ahí rodeados de bichos. He estado en hostels mucho mejores que este supuesto hotel de 3 estrellas, que ni siquiera es que sea súper barato. Tuvimos que reservar otro hotel para pasar nuestra estancia y Golden Monkey Beach Hotel no nos quiso devolver el dinero. El personal ha sido maleducado, amenazante y sinceramente da miedo estar en un lugar así. Además, no hay nada de seguridad, es muy ruidoso y está alejado de la playa y del centro.