Hülya Yazici
February 20, 2025
A Disappointing Stay in the Family Room
Our recent stay at this hotel was, unfortunately, far from pleasant. We booked the family room, expecting comfort and cleanliness, but what we encountered was nothing short of disappointing. From the moment we stepped into the room, it was clear that the space was extremely outdated and poorly maintained.
The beds were an absolute letdown. The mattresses were uncomfortable, and the bedding looked worn out and neglected. It felt like we were sleeping on furniture that hadn’t been updated in decades. The air conditioning units were ancient and clearly hadn’t been serviced in years. They made strange noises and barely functioned, leaving the room either too hot or too cold. Just looking at them made me feel uneasy.
The couch in the room was another low point. It was so old and unkempt that we couldn’t bring ourselves to sit on it. The fabric was faded, and the cushions were lumpy and worn. It was clear that it hadn’t been cared for in a long time. The mini fridge was completely non-functional and had visible signs of wear and neglect, with mold growing around the rubber seal. It was unusable and added to the overall sense of discomfort.
The bathroom was perhaps the worst part of the experience. It was extremely outdated and showed no signs of proper upkeep. After showering, we didn’t feel refreshed at all—the fixtures were old, the tiles were cracked, and the overall state of the room was far from inviting. It was clear that no effort had been made to modernize or maintain the space.
We were so put off by the conditions of the room that we even started looking for flights to another country just to get away from the hotel. The thought of spending another night in that environment was unbearable, and we were desperate to leave as soon as possible.
The only positive aspect of our stay was the reception staff. They were friendly, helpful, and genuinely kind people. Their professionalism and warmth were a stark contrast to the condition of the room, and we truly appreciated their efforts to make our stay as comfortable as possible.
Overall, this hotel fell far short of our expectations. The family room was in a shocking state of disrepair and neglect, and we would not recommend it to anyone. While the staff were wonderful, they couldn’t make up for the appalling conditions of the room. We hope the management takes immediate action to address these issues, as the current state of the accommodations is simply unacceptable.