Hôtel Mercure Quemado Resort

Dirty hotel; when we arrived in the room there was a pair of underpants on the floor near the bed of the previous occupant. This was reported. The cleaning was very poorly done, floor full of dust; dirty bathroom, hair in the bathroom. We asked to change rooms which was done but the other room was also dirty. No information given on arrival about what the hotel offers because it offers nothing apart from breakfast. No place to even have a drink or a coffee. Moreover, no coffee machine in the room which is still a minimum. Only 2 small bottles of water that were already opened Television that does not work, no network Heating that does not heat we called reception who sent us a technician who told us to wait for the heating to heat up but it never worked. We were cold all night. The only positive thing is the sea view. But the hotel is the worst I have stayed in Morocco, any city combined