Creek Hotel and Residences El Gouna

Excellent stay, we enjoyed a wonderful vacation. The food is varied and very delicious. This is not the first time I have been here, but this time is completely different. We noticed a big change in the way the food is presented. The food has an excellent taste. Thank you to everyone. Everyone strives to provide excellent service. Thank you to everyone again. I definitely recommend it. We will visit again.

My kids (2 year old and 2 month old baby), wife and I stayed at the Creek Hotel in early Dec 24 and honestly, it was one of the best holidays we have had. The staff are definitely what makes this place special. We became great friends with all the staff there, some who we got the name of and others who we didn't get their name but equally, all were wonderful and so professional. Upon arrival, we were welcomed with a big smile by Ziad at reception and welcome drinks were quickly followed. After checking in and before going to our room, we went for evening dinner at the main restaurant and had a warm welcome from Mr Boules (manager) and then amazing service from Tamer. Nothing was too much trouble, drinks were regularly replenished and plates taken away quickly. We were provided with a high chair for our toddler straight away and food was great. There was a big variety of mains, salads, fruits and dessert. We then went to our room and it was very spacious with a king sized bed and sofa bed. We opted for the studio with a plunge pool. The room was very clean and we were provided with a cot for our baby (need to request this at the front desk upon arrival). The pool was the best decision we made as our kids absolutely loved it, it was heated and both in the sun/shaded, depending on what time of the day you go in. It was private which was great for my wife as she wears the hijab but we did have the occasional person walk by as the main hotel beach is right behind the pool, and is easily accessible from your room/pool on the ground floor. There was also a small playground for children which we made use of most days, our toddler loved this. Every day onwards was the same high level of service, with friendly smiles all around and nothing was too much trouble. The staff were great with our toddler who they were always making the effort to talk to and play with. By the end of the holiday, he was so spoilt and comfortable with everyone (he definitely had the best time out of us all). We also wanted to say thank you to: * Tamer, we built a really good friendship with him and he was very professional, friendly and so welcoming * All the wait staff and chefs at the restaurant, there were too many to name but they went out of their way for us every time we were there * Ziad and Kareem on reception * Asmi, Islam, Amr in the food and drinks service * The staff in the spa were very professional when we had our treatments (pedicure and massage) * The managers, again too many to name but Mr Boules, Mr Wagdih and Mr Ibraheem were lovely * Ahmed and Abdullah the pool staff/lifeguards * Also, all the hardworking cleaners, who go unseen but keep the place looking great All of you made our trip an amazing and unforgettable experience, and we would definitely recommend to friends/family and would 100% stay here again.

This is my first trip to Egypt and I'm travelling solo. I wasn't quite sure what to expect. I chose Creek El Gouna because I wanted a relaxing and peaceful all inclusive break. That's exactly what I'm having. The hotel is modern, clean and spacious. My room overlooks the mountains, which is quite something to watch the sunset over. It's has all the amenities you'd expect from a decent hotel. Mr Ahm who is responsible for housekeeping has made sure my room has been cleaned and restocked everyday. Very much enjoy the towel art on the bed! The staff here are wonderful. From the fantastic Abdullah the pool life guard through to wonderful Tamer serving in the restaurant. The food is wonderful, all fresh and the kitchen staff are plentiful. There's a good amount of choice too. The cocktails are great, the bar staff are always happy to take your order. The managers are kind and always stop to ask how my day is going which is appreciated. The lagoon is pretty, I've enjoyed watching people do the water sports from the luxury of the pool. I've used the spa for massages and I've been so impressed I've booked more. All in all Creek El Gouna has exceeded my expectations and it's been the perfect quiet getaway I needed.

Our whole experience was perfect. Amazing service, friendly and helpful staff, excellent breakfast. Hotel is new and clean. Nice lagoon view. Ziad receptionist was kind and helpful. Restaurant staff were professional and fast. Highly recommended hotel.

An EXCELLENT HOTEL ! The staff, the rooms, the hygiene, the services offered. We have nothing but good things to say about this hotel. Lots of choice at breakfast and the whole team is very attentive. Special thanks to Fadl for his commitment to making sure everything runs smoothly, and a special mention to Fathy, thanks to whom we were able to discover the lagoons on board a boat and enjoy a magnificent sunset. Thank you to the Creek Hotel team